Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Jad Iskandar

Vienna,Virginia

Summary

Ambitious and globally focused individual with hospitality operations, food & beverage management, and purchasing experience acquired through work at Four Seasons and family restaurant chains. Experienced in guest service, leadership, and operational efficiency, with Opera PMS, HotSOS, and Birchstreet knowledge.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Purchasing Intern

Four Seasons Hotels and Resorts
Georgetown, Washington, D.C.
06.2025 - 08.2025
  • Processed and entered 100+ purchase orders exceeding $20,000 in value, through Birchstreet. Helped me gain experience in inventory forecasting and maintaining optimal par levels to ensure smooth and efficient operations.
  • Vendor Management: Assisted with receiving deliveries from key suppliers (Sysco, Baldor, Coastal, Keany, Chef’s Warehouse, Pro Fish, Fellspoint, and OpenWater). Verified product quality and communicated with departments to resolve discrepancies.
  • Logistics: Helped scan and distribute guest and operational packages using PO numbers. Supported Ecosure audits through storeroom organization, and compliance preparation.
  • Beverage and storeroom management: Handled beverage and food requisitions for Bourbon Steak, Seasons, Pastry, and Banquets.

Rooms Intern

Four Seasons Hotels and Resorts
Georgetown, Washington, D.C.
06.2025 - 08.2025
  • Front Office experience:
  • Worked beside the Director of Guest Experiences to personalize stays by using guest history and preferences to design unique experiences for a large number of VIP and elite guests.
  • Supported front desk agents with daily AM/PM routines, check-ins, check-outs, billing, and guest requests using Opera PMS.
  • Helped front desk agents implement upselling strategies, to enhance guest stays through upgraded rooms, amenities, and exclusive services.
  • Housekeeping experience:
  • Used Opera and HotSOS to assign 222 rooms for all guests.
  • Participated in morning meetings with upper management, reviewing occupancy rates, ADR, and VIP arrivals to align housekeeping efforts with guest expectations.
  • I shadowed team leaders and coordinators in room inspections, ensuring brand standards, and recording reports in HotSOS.

F&B Intern

IRG F&B Concepts
Washington, D.C.
05.2024 - 09.2024
  • Worked across all positions of the restaurant group, gaining a comprehensive understanding of both back-of-house and front-of-house operations.
  • Assisted with kitchen prep and cooking, ensuring food quality, and timely service.
  • Trained as a supervisor, overseeing daily operations, managing a staff of 30+, and resolving guest concerns to ensure exceptional service.
  • Partnered with management on future projects related to inventory control, supplier coordination, and financial allocation, contributing to long-term operational efficiency.

Education

Bachelor of Science - International Business

Saint Louis University
Madrid, Spain
05-2026

High School Diploma -

George C. Marshall High School
Falls Church, VA
06-2021

Skills

  • Inventory Control & Supply Chain Management
  • VIP & Elite Guest Relations
  • Luxury Guest Experience
  • Vendor & Supplier Relations
  • Opera PMS (reservations, billing, guest profiles)
  • HotSOS (task management and housekeeping operations)
  • BirchStreet (purchasing and inventory forecasting)
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • POS systems and F&B ordering platforms
  • Upselling & Revenue Optimization
  • Hotel and F&B Operations

Certification

  • Microsoft Office Specialist: Microsoft Excel 2016

Languages

English
Native/ Bilingual
Spanish
Professional
Arabic
Professional

Affiliations

Airbnb Host

  • Managed and hosted an Airbnb property, welcoming 22+ guests per month on average.
  • Oversaw daily operations including reservations, guest communication, and check-ins/check-outs.
  • Maintained high guest satisfaction through personalized service, cleanliness standards, and quick problem resolution.
  • Gained experience in property management

Timeline

Purchasing Intern

Four Seasons Hotels and Resorts
06.2025 - 08.2025

Rooms Intern

Four Seasons Hotels and Resorts
06.2025 - 08.2025

F&B Intern

IRG F&B Concepts
05.2024 - 09.2024

Bachelor of Science - International Business

Saint Louis University

High School Diploma -

George C. Marshall High School

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Jad Iskandar