Alex Abrams
Fremont,United States
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
Staff Accountant
Crawford Pimentel & Co
San Jose, California
01.2017 - 02.2019
- Collected and arranged financial information and entered details into Peachtree financial management system.
- Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements and month-end accruals.
- Created journal entry schedules to improve efficiency, support and documentation of accounting processes.
- Contacted customers to immediately find resolutions for escalated issues.
- Prepared monthly and quarterly payroll taxes for high net worth clients.
- Created training protocol and mentored new accounting and senior staff on best practices and procedures.
- Helped clients navigate interactions with tax authorities and legal concerns related to financial matters.
Computer Repair Specialist
Staples, Inc
Morgan Hill, California
02.2013 - 12.2016
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Demonstrated increased knowledge of company products and equipment.
- Documented all changes and actions in computer-based tracking system.
- Streamlined repair processes to minimize day-to-day downtime and increase overall productivity.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Associate
Rosso's Furniture
Morgan Hill, California
01.2009 - 11.2012
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Tracked stock using company inventory management software.
- Completed orders and organized product deliveries to meet customer timetables.
Education
Bachelor of Science - Business Administration (Accounting)
San Jose State University
San Jose, CA12.2016
Skills
- Financial Statements
- Payroll Auditing
- Inventory Assessments
- Sales Generation
- Inventory Control Procedures
- POS System Operations
- Customer Service
- Upselling Techniques
Timeline
Staff Accountant
Crawford Pimentel & Co
01.2017 - 02.2019
Computer Repair Specialist
Staples, Inc
02.2013 - 12.2016
Sales Associate
Rosso's Furniture
01.2009 - 11.2012
Bachelor of Science - Business Administration (Accounting)
San Jose State University