Alexander Afolabi
Caldwell
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Information Security Intern
Amtex Systems Inc
05.2023 - 08.2023
- Created and formatted Information Security documentation for internal management system
- Monitored live systems, identified and evaluated potential threats and vulnerabilities
- Discovered real-time threats, responded to incidents and reported findings
- Utilized Security Information and Event Management (SIEM) and Intrusion Detection & Prevention (IDS / IPS) tools
- Monitored and managed email spam filters, firewalls, antivirus systems and vulnerability scanners
Data Analyst Intern
ADP inc.
04.2022 - 08.2022
- Maintained large databases and used various professional statistical techniques to collect, analyze, and interpret data from customers and partners
- Identified and reported any data issues, collected detailed weekly reports, and proactively participated in team meetings with managers
- Analyzed large sets of data, resulting in a 20% increase in efficiency and productivity
- Led the implementation of a new data analysis system, resulting in a 15% reduction in errors and a 20% increase in data accuracy
- Provided support to senior data analysts, resulting in a positive impact on the company's overall performance
IT Helpdesk Support
Mindcore Technologies Inc.
11.2021 - 04.2022
- Troubleshoot technical issues for 20-30 customers per day, field inquiries, diagnose problems, perform root-cause analysis, and identify solutions
- Consistently meet call handling goals by closing an average of 35 calls per day with 85% first call resolution ratio
- Repair emergency networking issues with 24/7 remote support to avoid potential loss of revenue for franchises and corporations
- Oversee computer configuration, troubleshoot software and hardware issues, and provide training to end-users
Education
Bachelor of Science - Computer And Information Systems
Caldwell University
Caldwell, NJ05.2023
Skills
- Microsoft Office
- Excel
- Computer Repair
- Computer Hardware
- C
- Java
- Python
- Windows
- Mac OS X
- Assembly
- Network Security
- Networking
- Change Management
- MySQL
- SD-WAN
Certification
Cyber Security, Alison, 08/2023
Timeline
Information Security Intern
Amtex Systems Inc
05.2023 - 08.2023
Data Analyst Intern
ADP inc.
04.2022 - 08.2022
IT Helpdesk Support
Mindcore Technologies Inc.
11.2021 - 04.2022
Bachelor of Science - Computer And Information Systems
Caldwell University
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