ALEXANDER AHARONIAN
Mesa,US
Summary
Over 10+ years of proven experience in providing exceptional customer service and exceeding their expectations with an emphasis on accuracy, empathy, understanding, compassion, efficiency and follow through. Recognized as honest, loyal, energetic, well organized, dependable, reliable, dedicated, and understanding the importance of personal productivity with customers, companies, and department efficiencies. Considered a team player as well as a leader, self-motivated, detailed- oriented, and a quick learner who excels in new challenges. Adept in working with other culinary professionals to achieve goals and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Native Grill & Wings
Tempe, AZ
02.2024 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
Assistant General Manager
Applebee's Grill + Bar
Mesa, AZ
09.2023 - 02.2024
- Mentored and motivated team members to achieve difficult business objectives
- Was responsible for handling cash and preparing deposits
- Was in charge of the to go order and host/hostess team's schedule, keeping an eye on coverage requirements and individual strengths
- Ensuring that employees adhere to the company's policies, procedures, and strategies
- Keep a visible presence on-property, greeting guests, responding to inquiries, and resolving guest issues
- Report directly to the company's General Manager
- Polished glassware, bussed tables, and removed debris to keep the customer areas fresh and clean
- Was in charge of inventory purchases and restocking
- Maintained a well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
- Motivated, trained, and disciplined employees to maximize performance
- Took customer orders and took advantage of opportunities to sell specialty drinks and foods
- Devised and implemented cost-management procedures to keep overhead and equipment costs under control
- Increased revenue by implementing sales cycle procedures related to new business development and contract agreements
- Instructed all staff members on how to complete their areas of work and follow senior management directives
- Keep detailed records of revenue, reservations, occupancy rates, and average daily rates
- Cooked and prepared menu items to company standards, in terms of food quality and presentation
- Conducted interviews for applicants to determine if they are a proper fit for their desired position.
Cook
Tam O'Shanter
Los Angeles, CA
01.2023 - 09.2023
- Worked as cook in busy Scottish pub/steakhouse restaurant
- Seasoned and cooked food according to recipes or personal judgment and experience
- Communicated closely with servers to fully understand special orders for customers
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Prepared food items in compliance with recipes and portioning control guidelines
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly
- Tasted, smelled, and pierced food with fork to verify sufficient cooking
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Maintained food safety and sanitation standards
- Adjusted recipes based on ingredient availability or customer request
- Measured, weighed and mixed appropriate ingredients according to recipe directions
- Identified inefficiencies leading to improved productivity
- Kept kitchen clean and organized by performing daily maintenance tasks
- Prepared and served various food items in fast-paced kitchen environment.
Chef
Embassy Suites by Hilton
Glendale, CA
06.2022 - 11.2022
- Worked as cook in fast paced hotel/hospitality industry
- Signed for deliveries, checked items into inventory and stocked goods into proper locations
- Cleaned kitchen counters, refrigerators, and freezers
- Read through recipes and set up ingredients for head chef
- Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques
- Checked expiration dates, rotated food and removed any items that were no longer usable
- Set up and broke down kitchen for service
- Modified recipes to accommodate dietary restrictions and allergies
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas
- Utilized culinary techniques to create visually appealing dishes
- Evaluated food products to verify freshness and quality
- Disciplined and dedicated to meeting high-quality standards.
Cook
Rubio's Coastal Grill
Glendale, CA
08.2021 - 06.2022
- Worked as cook in fast paced restaurant/hospitality industry
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Communicated closely with servers to fully understand special orders for customers
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Seasoned and cooked food according to recipes or personal judgment and experience
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
- Prepared food items in compliance with recipes and portioning control guidelines
- Tasted, smelled, and pierced food with fork to verify sufficient cooking
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Kept kitchen clean and organized by performing daily maintenance tasks
- Monitored food quality and presentation to maintain high standards.
Education
Bachelor of Science - Hospitality Administration and Management
Cal Poly Pomona
01.2022
Some college - Culinary Arts
Glendale Community College
Skills
- Current Manager Food Handlers Card
- Team Oriented
- Knife Skills
- Head Chef Collaboration
- Special Requests
- Quality Assurance and Control
- Professional Attitude
- Attention to Detail
- Customer Service
- Reliable and Trustworthy
- Food Allergen Safety
- Effective Prioritization
- Kitchen Station Setup
- Food Safety Standards
- Safety and Sanitation Standards
- Critical Thinking
- Budgeting and cost control strategies
- Communication skills
- Purchasing
- Data review
- Leadership and team building
- Supervision and training
- Inventory management
- Performance improvements
- Bilingual
- Workflow planning
- Staff supervision
- PC Competent
- Employee scheduling
- Profit and Loss
Timeline
Assistant Manager
Native Grill & Wings
02.2024 - Current
Assistant General Manager
Applebee's Grill + Bar
09.2023 - 02.2024
Cook
Tam O'Shanter
01.2023 - 09.2023
Chef
Embassy Suites by Hilton
06.2022 - 11.2022
Cook
Rubio's Coastal Grill
08.2021 - 06.2022
Bachelor of Science - Hospitality Administration and Management
Cal Poly Pomona
Some college - Culinary Arts
Glendale Community College