Experienced Water and Wastewater steward with a strong operational and administrative background. Skilled in management practices, and inter-departmental communication, all while ensuring compliance with organizational policy and water utility regulations. Proven track record of excellence in supporting management through data-driven decision-making, scheduling, and resource management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regulatory Compliance/Administrative Support Specialist
East Larimer County (ELCO) Water District
07.2021 - 05.2024
Assisted the District Engineering Department with small and large infrastructure projects beginning in the Preliminary and Final plan review phases.
Provided input on new development and Capital Improvement Projects.
Coordinated with neighboring Utilities ensuring all conflicts with existing facilities were safely corrected.
Facilitated communication between Administration, Engineering, and Operations including scheduling, resolutions, and general correspondence.
Utilized software programs such as Microsoft Office, Springbrook, and government-owned and operated online services, for data entry/record-keeping including utility billing records, regulatory compliance programs, and general information sharing.
Received, researched, and resolved consumer inquiries.
Performed data entry responsibilities including work order creation, distribution, organizing, and filing.
Interpreted regulatory rules or rule changes and communicate with others through corporate policies and procedures.
Administered the Backflow Prevention and Cross Connection Control Program by implementing extensive data entry and tracking.
Wrote or updated standard operating procedures, work instructions or policies.
Collected and submitted water quality samples for analysis, ensuring proper completion of all necessary paperwork including chain of custody, sampling results, and invoicing for payment to all parties when required.
Prepared and submitted regulatory file applications and supporting documentation.
Kept extensive records of data and correspondence to ensure that regulatory compliance and administrative information is gathered, and distributed with the most accurate, current, and relevant information.
Recommended improvements to processes.
Served as a liaison between regulatory agencies including Larimer County Health and Traffic, Colorado Dept of Public Health and Environment (CDPHE) Environmental Protection Agency (EPA), and internal departments to facilitate communication and ensure compliance.
Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
Field Operations Supervisor
East Larimer County (ELCO) Water District
08.2020 - 07.2021
Supervised a team of up to 13 field operators, to ensure the timely and efficient completion of repair/improvement projects and work orders.
Coordinated with all stakeholders involved in critical infrastructure including contractors, board members, customers, etc.
Supervised a team of up to 2 field inspectors, ensuring all new development, and improvement and repair projects, were executed per development and/or record drawings.
Documented all change orders to ensure that infrastructure is reflective of all current and future as-built mapping
Created, distributed, collected, and verified various documents including work orders, requisition orders, and invoices before submitting finals to the assigned department or destination.
Maintained project expense packets to ensure accurate resource allocation for the accounting department and Operations departmental budgeting
Planned and managed a variety of essential large and small construction and repair projects at multiple facilities throughout the District
Water Utilities Technician
Town of Windsor
04.2019 - 08.2020
Collaborated with team members to troubleshoot and resolve operational issues, investigate system failures, and implement preventative maintenance measures to enhance system reliability and performance.
Was trusted to purchase/acquire tools, equipment, and materials at various establishments, as well as provided invoicing and receipts to management for accurate accounting.
Proficient at review of site plan and mapping, including preliminary, and as-built
Coordinated with Town Engineers and contractors for various construction projects throughout the town
Assisted with the installation and repair of water mains, valves, pumps, meters, and other infrastructure components as needed
Responded to customer inquiries and service requests related to water quality, leaks, pressure issues, and meter readings in a timely and professional manner
Conducted routine inspections and maintenance of water distribution systems to ensure efficient operation and compliance with regulations
Water &Wastewater Systems Operator & Meter Technician
City of Loveland
02.2017 - 04.2019
Operate and maintain water systems, including pumps, and meters, to ensure the delivery of clean and safe drinking water to customers
Perform regular inspections, testing, and maintenance of water meters to accurately measure and record water usage for billing purposes
Troubleshoot and repair water distribution systems, including pipes, valves, and meters, to address leaks, pressure issues, and other operational problems
Assist with emergency response efforts during water main breaks, and other incidents to minimize service disruptions and restore water supplies as quickly as possible
Became highly proficient at Utility infrastructure and site plan mapping, both concept, and as-built
E-5 Sergeant, 19D Cavalry Scout
US Army
11.2009 - 12.2014
Became highly proficient at military correspondence including counseling, job expectations, work orders, and at times disciplinary action up to and including separation from service.
Was NCOIC of post wide intake of newly arriving soldiers to Fort Carson, CO including orders confirmation, leave paperwork and intake protocols
Conducted various training exercises in physical training, weapons maintenance, combat tactics, etc.
Utilized advanced communication and navigation equipment to relay information to commanders and fellow team members in real-time
Demonstrated strong problem-solving skills and the ability to adapt quickly to changing situations in high-stress environments
Led a squad of 6 soldiers in combat operations, ensuring mission success and the safety of all team members
Received multiple awards and commendations for exceptional leadership and performance in high-stress environments
Education
Bachelors of Applied Science - Technical Management with Concentration in Project Management
American Military University
12.2024
Commercial Drivers License Class A -
Northern Colorado Truck Driving Academy
Fort Collins, CO
02-2017
High school diploma -
Loveland High School
Loveland, CO
05-2005
Skills
Project Management
Administrative Procedures
Document Management
Spreadsheet Creation
Strategic Planning
Report Generation
Certification
Water Distribution System Operator Class 4 Colorado Certified Water Professionals August 2023
Wastewater Collection System Operator Class 2 Colorado Certified Water Professionals September 2022
Wastewater Treatment Operator Class D Colorado Certified Water Professionals September 2022
ASSE Certified Backflow Prevention Assembly Tester June 2023
Foundations of Leadership The National Society of Leadership and Success https://app.nsls.org/members/credentials/clr/2425752 June 2024
Timeline
Regulatory Compliance/Administrative Support Specialist
East Larimer County (ELCO) Water District
07.2021 - 05.2024
Field Operations Supervisor
East Larimer County (ELCO) Water District
08.2020 - 07.2021
Water Utilities Technician
Town of Windsor
04.2019 - 08.2020
Water &Wastewater Systems Operator & Meter Technician
City of Loveland
02.2017 - 04.2019
E-5 Sergeant, 19D Cavalry Scout
US Army
11.2009 - 12.2014
Bachelors of Applied Science - Technical Management with Concentration in Project Management
American Military University
Commercial Drivers License Class A -
Northern Colorado Truck Driving Academy
High school diploma -
Loveland High School
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