Alexander Altamirano
Phoenix,AZ
Summary
Adaptable Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Manager
Scramble, a Breakfast & Lunch Joint
02.2023 - Current
- Cash handling, Team management, Data entry
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed strong working relationships with staff, fostering a positive work environment.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Barbershop Attendant
V’s Barbershop
02.2021 - 02.2023
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Managed scheduling conflicts efficiently, minimizing wait times for patrons during peak hours.
- Contributed to upsell and cross-sell promotions to increase revenue.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Data entry for store inventory, customer information, payment and appointment information.
- Greeted guests at front desk to check in, set future appointments and educate about services.
Assistant Sales Manager
T-Mobile
02.2019 - 09.2021
- Modeled strong negotiation skills to help team members close tough deals with clients.
- Built relationships with customers and community to establish business growth.
- Developed strong client relationships for repeat business and increased referrals.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Upsell products to meet store sales goals for daily, weekly and monthly quotas
- Proven ability to learn quickly and adapt to new situations.
- Managed and developed sales team.
- Data entry to close deals, make estimates, and monitor stores funds and inventory
Education
High School Diploma -
North High School
Phoenix, AZNo Degree - Computer Engineering
Maricopa Community Colleges - Phoenix College
Phoenix, AZ03.2027
Skills
- Verbal and written communication
- Attention to Detail
- Self-Directed
- Customer Service
- Teamwork and Collaboration
- Computer Skills
- Documentation And Reporting
- Problem Resolution
- Team Leadership
- Staff Development
- Customer Relations
- Negotiation and Conflict Resolution
Timeline
Manager
Scramble, a Breakfast & Lunch Joint
02.2023 - Current
Barbershop Attendant
V’s Barbershop
02.2021 - 02.2023
Assistant Sales Manager
T-Mobile
02.2019 - 09.2021
High School Diploma -
North High School
No Degree - Computer Engineering
Maricopa Community Colleges - Phoenix College
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