Alexander Alvizures
Pawtucket
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Toyota of Smithfield
07.2023 - 03.2024
- Upheld customer relationships using CRM software
- Pursued potential leads using a marketing software
- Achieved monthly sales quotas
- Regularly consumed product knowledge and shared with customers
- Assisted customers daily through the purchase process with efficiency
- Learned various sales techniques focusing on closing deals
- Followed up with customers regularly to close deals
- Assisted customers through various processes while focusing on complete customer satisfaction
Customer Specialist/sales
Carmax
03.2022 - 04.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed daily tasks and overcame frequent challenges using critical thinking in a fast pace work environment
- Specialized in processing sales and appraisals efficiently to ensure customer satisfaction
- Guided customers through various processes and produced customer tailored recommendations
- Regularly followed up with customers over the phone to close deals
- Operated in a Team Based environment
Security Personnel - Events Staff
Kraft Group
11.2021 - 03.2022
- Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines
- Welcomed guests to events, checked invitations and oversaw proper seating
- Alerted guests of venue rules and reported infractions or violations to appropriate parties
- Worked the special events accomplishing all assigned tasks with efficiency and accuracy.
Summer Intern
Trinity Prep Theater, Rhode Island's Future
07.2020 - 09.2020
- Utilized computers for research and performed data entry
- Assigned a problem statement for a struggling business through the Covid-19 pandemic
- Collaborated within a team and other interns
- Put together recommendations and solutions for issues and problems assigned to our team
- Produced Microsoft Suite, organized files, spreadsheets and updated reports with latest information.
Customer Service Intern
Boost Mobile Store
10.2019 - 05.2020
- Maintained customer satisfaction with quick and professional handling of product returns
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction
- Handled approximately daily credit and cash transactions for customers with accuracy and speed
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Business Administration
Community College of Rhode Island
Lincoln, RI2026
High School Diploma -
Charles E. Shea High School
Pawtucket, RI6.2021
Skills
- Sales expertise
- Customer Service
- Complaint resolution
- Administrative support
- Creative problem solving
- POS systems expert
- Retail store support
- Account management
Languages
Spanish
Timeline
Sales Consultant
Toyota of Smithfield
07.2023 - 03.2024
Customer Specialist/sales
Carmax
03.2022 - 04.2023
Security Personnel - Events Staff
Kraft Group
11.2021 - 03.2022
Summer Intern
Trinity Prep Theater, Rhode Island's Future
07.2020 - 09.2020
Customer Service Intern
Boost Mobile Store
10.2019 - 05.2020
Business Administration
Community College of Rhode Island
High School Diploma -
Charles E. Shea High School