Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Alexander Anderson

Oklahoma City

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant manager

Dunkin Donuts
09.2023 - Current


  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Generated repeat business through exceptional customer service.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Secure Access phone support

Apex Systems / Dell / Boeing
11.2022 - Current


  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.

Overnight Cashier

ONCUE EXPRESS
05.2022 - 08.2022
  • Responsible for overnight cleaning of machines, power washing parking lot, re-stocking cooler, and general prep for the next day. Left for a better job opportunity.
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Facilitated smooth handovers between shifts by communicating pertinent information with incoming staff members.

Owner/Operator

Native Brothers CBD
12.2018 - 11.2021


  • Managed day-to-day business operations.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Trained and motivated employees to perform daily business functions.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.

Education

Some college - Psychology

University of Central Oklahoma
Edmond, OK
10.2018

High school diploma -

Edmond Memorial High School
Edmond, OK
05-2009

Skills

  • New employee onboarding
  • Financial planning
  • Operational leadership
  • Talent acquisition
  • Conducting interviews
  • Employee relations management
  • Proficient in marketing strategies
  • Vendor negotiation skills
  • Sales expertise
  • Field service proficiency
  • Payroll administration
  • Effective conflict resolution
  • Employee engagement strategies
  • Outdoor work
  • Social media strategy

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of fifteen staff members.

Certification

  • Recognition of outstanding achievement
  • May 2024 to Present
  • Certificate from Boeing recognizing my excellent support provided to Boeing teammates and my punctuality and dedication to making sure the Secure Access team was staffed.
  • Driver's License

Timeline

Assistant manager

Dunkin Donuts
09.2023 - Current

Secure Access phone support

Apex Systems / Dell / Boeing
11.2022 - Current

Overnight Cashier

ONCUE EXPRESS
05.2022 - 08.2022

Owner/Operator

Native Brothers CBD
12.2018 - 11.2021

Some college - Psychology

University of Central Oklahoma

High school diploma -

Edmond Memorial High School

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