Alexander Armond
Little Elm,Texas
Summary
Dynamic E-Commerce Supervisor at Kroger with a proven track record in optimizing fulfillment strategies to enhance customer satisfaction and drive profitability. Skilled in action planning and team leadership, I successfully established budgets and improved staffing efficiency, fostering strong relationships with customers and suppliers to achieve ambitious performance targets.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
E-Commerce Supervisor
Kroger
10.2020 - Current
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma -
Memorial High School
Frisco, TXSkills
- Action planning
- Product management
- Sales strategy development
- Order fulfillment
- Schedule preparation
- Cross-functional teamwork
- Shift scheduling
- Team leadership
Timeline
E-Commerce Supervisor
Kroger
10.2020 - Current
High School Diploma -
Memorial High School
Similar Profiles
Kierra ThompsonKierra Thompson
Cashier at KrogerCashier at Kroger
Charles MorrowCharles Morrow
Sales Associate at KrogerSales Associate at Kroger
Joseph HamblinJoseph Hamblin
Apparel Clerk at KrogerApparel Clerk at Kroger
Cah’leil WiliamsCah’leil Wiliams
Cashier at KrogerCashier at Kroger
Anthony JohnsonAnthony Johnson
Auto Claims Adjuster- LDP at GEICOAuto Claims Adjuster- LDP at GEICO