Alexander Ayala
Alexandria,VA
Summary
I am a Dynamic customer service professional with a proven track record at UHAUL AND TRUIST BANK, excelling in cash handling and management. Adept at utilizing excellent communication skills to enhance customer satisfaction and streamline operations. Recognized for organizational prowess and a commitment to safety, ensuring efficient workflows and high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Universal Banker
Truist Bank
08.2025 - Current
- Assist customers with everyday banking needs, such as deposits, withdrawals, and account inquiries
- Provide guidance on products and services to meet customer needs
- Handle teller transactions accurately while maintaining security and compliance standards
- Build relationships with clients by offering supports, resolving issues, and helping them use digital tools
Valet Attendant
BMW
03.2025 - 05.2025
- Safely Park and retrieve guest vehicles in a timely manner while ensuring proper handling and safety of vehicles
- Provide excellent customer service by greeting guest and assisting with luggage and answering inquiries about anything related to their vehicle Ensuring the valet area and vehicles are clean and organized and follow protocols to prevent accidents or damage
Online Shopper
Walmart
10.2024 - 12.2024
- Organized and picked store orders for both curbside and in-store pickups.
- Managed tote organization to ensure smooth fulfillment of online orders.
- Provided excellent customer service for pick-up orders.
Customer Service Representative
UHAUL
10.2023 - 02.2024
- Managed customer reservations and provide high-quality customer service.
- Handled cash drop-offs and ensured proper transaction processing.
- Assisted customers with vehicle rentals and product inquiries.
- Manager duties such as inventory, store clean up, cash register counting
Laborer
Digital Construction
06.2023 - 10.2023
- Cut and measured metal for construction projects.
- Assisted in drywall installation and metal framing.
- Performed basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Worked with the team to ensure an efficient workflow throughout the day.
Customer Service Associate
Walgreens
06.2022 - 06.2023
- Operated as a cashier and managed cash transactions, restocked shelves
Education
High School Diploma - undefined
West Potomac High School
Alexandria, VAAssociate of Applied Science (AAS) - Cybersecurity
Northern Virginia Community College
Annandale, Alexandria VA06.2028
Skills
- Vinyl Cutter Sticker Creation
- AutoCAD Basics
- Communication Skills
- Organizational Skills
- Financial literacy
- Cash handling and management
- Customer service excellence
LANGUAGES
SPANISH – FLUENT
ENGLISH – FLUENT
Timeline
Universal Banker
Truist Bank
08.2025 - Current
Valet Attendant
BMW
03.2025 - 05.2025
Online Shopper
Walmart
10.2024 - 12.2024
Customer Service Representative
UHAUL
10.2023 - 02.2024
Laborer
Digital Construction
06.2023 - 10.2023
Customer Service Associate
Walgreens
06.2022 - 06.2023
High School Diploma - undefined
West Potomac High School
Associate of Applied Science (AAS) - Cybersecurity
Northern Virginia Community College