Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Bailey

St. Louis

Summary

Dependable leader, successful providing fast, high-quality customer service to customers. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff, and management.

Overview

8
8
years of professional experience

Work History

Bar Manager/Head Bartender

Handlebar
08.2023 - 05.2025
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Closed out cash register and prepared employee tips, prepared cash drawers for the next day, and filed a cash report after shifts.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Handled conflict resolution among staff members and customers promptly and professionally, maintaining a positive work environment.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Bartender

Herbies
06.2023 - 04.2024
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.

Bartender

360 Rooftop Bar
03.2022 - 04.2023
  • Greeted customers with a positive and welcoming attitude
  • Prepared alcoholic or non-alcoholic beverages for bar and patrons
  • Assessed bar customers' needs and preferences and making recommendations

Server/Cook/Delivery Driver

Sauce On The Side
10.2020 - 10.2021
  • Displayed enthusiasm and promoted excellent service to customers
  • Cultivated warm relationships with regular customers
  • Bussed and reset tables to keep dining room and work areas clean

Assistant Kitchen Manager

Foundry Public House
04.2018 - 05.2019
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Checked and tested foods to verify quality and temperature
  • Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals

Delivery Driver

Jimmy John's
02.2017 - 04.2018
  • Completed on-time deliveries by choosing best and most efficient routes

Education

Psychology -

Southern Illinois University Edwardsville
Edwardsville, IL
05.2016

High School Diploma -

Quincy Senior High School
Quincy, IL

Skills

  • Shift Management
  • Team leadership
  • Problem-solving
  • Outgoing personality
  • Money handling
  • POS
  • Bartending both fast paced environments and carefully crafted cocktails

Timeline

Bar Manager/Head Bartender

Handlebar
08.2023 - 05.2025

Bartender

Herbies
06.2023 - 04.2024

Bartender

360 Rooftop Bar
03.2022 - 04.2023

Server/Cook/Delivery Driver

Sauce On The Side
10.2020 - 10.2021

Assistant Kitchen Manager

Foundry Public House
04.2018 - 05.2019

Delivery Driver

Jimmy John's
02.2017 - 04.2018

High School Diploma -

Quincy Senior High School

Psychology -

Southern Illinois University Edwardsville