Alexander Bartolomey

Oversaw all operations at San Antonio service center, ensuring timely repairs and maintenance of commercial doors.

• Managed team of technicians, coordinating schedules and optimizing workload allocation.
• Developed continuous improvement initiatives that reduced operational costs while enhancing service levels.
• Cultivated strong relationships with key partners and customers to ensure satisfaction and retention.
• Implemented training programs for technicians to stay updated on new technologies and techniques.
• Evaluated technician performance, providing constructive feedback to improve efficiency and safety.
• Fostered a culture of safety through awareness initiatives and accountability measures.
• Set clear expectations for team members, balancing accountability with recognition.

Managed service operations, overseeing technicians, shop, trucks, and materials for optimal efficiency.

• Diagnosed and resolved technical issues with commercial doors, ensuring prompt repairs.
• Installed and configured a range of door hardware, including locks and access control systems.
• Ordered and managed materials for service calls to maintain adequate inventory levels.
• Analyzed blueprints to prepare comprehensive cost estimates for new construction projects.
• Negotiated terms and closed sales to achieve or exceed sales targets consistently.
• Maintained detailed records of sales activities and client interactions in CRM system.
• Provided technical training to service technicians to enhance skills and knowledge.

Diagnosed and repaired commercial door systems to ensure optimal performance.

• Performed routine maintenance on mechanical and electronic door operators.
• Installed door hardware and accessories following precise specifications.
• Collaborated with team to troubleshoot complex technical issues efficiently.
• Trained junior technicians on safety protocols and industry best practices.
• Ensured compliance with industry standards during all service calls.
• Documented service reports and maintenance logs for comprehensive record-keeping.
• Communicated with clients to effectively address concerns and provide solutions.