Alexander Batlle
San Mateo,CA
Summary
Motivated, accomplished and determined food service professional providing excellent valued customer experience. Skilled at multitasking and practicing effective time management. Experienced in Upscale restaurant hospitality, with extensive wine and seafood knowledge. Possesses food safety and handling training.
Overview
5
5
years of professional experience
Work History
F&B Attendant
Grand Hyatt
02.2022 - 11.2023
- Provided comprehensive training for new F&B Attendants, fostering a positive work environment and strong teamwork ethic.
- Efficiently took orders and served drinks, including beer, wine, and cocktails.
- Participated in pre-shift meetings to discuss origin and availability of seafood and other items.
- Maintained cleanliness and presentation by polishing wine glasses and utensils, refilling water, and resetting tables.
Set up grand club with selection of wine, hors d'oeuvres, and desserts. - Assisted in food running for the restaurant and bar, ensuring prompt service.
Provided attentive customer service by greeting guests and offering water choices. - Contributed as barback when required, aiding in smooth bar operations.
- Managed restocking and inventory checks for grand club to ensure availability.
- Facilitated breakdown and thorough cleaning of grand club area.
- Wrapped, labeled, and dated food items to maintain freshness and organization.
- Supported closing procedures for the restaurant and assisted in preparation for breakfast service.
- Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
Business Development Associate
Payor Payment
04.2021 - 04.2024
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Negotiated favorable contract terms with clients, ensuring mutually beneficial agreements that drove long-term partnerships.
- Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
- Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories.
- Conducting market research to identify potential clients, industry trends, and competitive analysis in the payment processing 3sector.
- Generating leads through various channels such as cold calling, email campaigns and social media to expand the client base.
- Initiating and maintaining communication with current clients to introduce new products or services, and schedule meetings for account executives.
- Assisting in the development of proposals, presentations, and pitch materials tailored to the needs of potential clients to showcase the company's capabilities and offerings.
- Providing support to the sales team by preparing sales proposals, updating CRM systems, and coordinating follow-up activities to facilitate the sales process.
- Tracking and managing the sales pipeline, including prospecting activities, lead qualification, and deal progression, to ensure a steady flow of opportunities.
- Staying updated on industry trends, market dynamics, and competitor activities to make informed recommendations and contribute to the development of business development strategies.
Shift Leader
Equinox Cafe
01.2019 - 02.2020
- Main store opener
- Trained new employees and delegated daily tasks and responsibilities.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Created wide variety of hot and cold drinks
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Tallied cash drawer at beginning and end of each work shift.
Education
Computer Science And Programming
Coding Dojo
02.2025
Hillsdale High School
06.2016
Skills
- Exceptional customer service
- Guest Engagement
- Cash Handling
- Professional Appearance
- Menu Memorization
- Wine Pairings
- Problem-Solving
- Staff Training
- Food safety knowledge
- Adaptability and Resilience
- Guest Services
Timeline
F&B Attendant
Grand Hyatt
02.2022 - 11.2023
Business Development Associate
Payor Payment
04.2021 - 04.2024
Shift Leader
Equinox Cafe
01.2019 - 02.2020
Computer Science And Programming
Coding Dojo
Hillsdale High School
Similar Profiles
Manmohan Singh BishtManmohan Singh Bisht
Team Leader at Grand HyattTeam Leader at Grand Hyatt
Gautam BatraGautam Batra
INTERN at Grand HyattINTERN at Grand Hyatt
Zaid HijazeenZaid Hijazeen
Receptionist at Grand HyattReceptionist at Grand Hyatt