Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Alexander Berardis

Ocean City,NJ

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Overview

5
5
years of professional experience

Work History

Co-Producer

Tie My Skates Podcast
08.2023 - Current

Current member of the Tie My Skates Podcast, where we talk about the Philadelphia Flyers and the NHL as a whole. I put my input in when I feel it is necessary and benefits the conversation. I also do time stamps for the podcast and give input on what clips I think are good to post to our media pages.

Restaurant Crew Member

Mike Galante
Ocean City, NJ
05.2021 - Current
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.

Customer Service Associate

Ria Piererelli
Marmora, NJ
10.2020 - 03.2021
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Built relationships with customers to encourage repeat business.
  • Processed refunds and exchanges in accordance with company policy.

Busser

Barbara Wagner
Atlantic City, NJ
11.2019 - 03.2020
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Offered product samples, answered questions and helped customers find items.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Bike Shop Employee

Ron
Ocean City, NJ
06.2019 - 09.2019
  • Developed strong rapport with customers and created positive impression of business.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed new bike assemblies and proper alignment of wheels to optimize performance.
  • Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.

Education

Bachelor of Arts - Telecommunications

Penn State University
State College, PA
05.2025

High School Diploma -

Ocean City High School
Ocean City, NJ
06.2021

Skills

  • Social Media Platforms
  • Media Coverage
  • Public Relations and Sales
  • Communication Strategies
  • People Management
  • Customer Service Best Practices
  • Personalized Service

Affiliations

  • Spikeball For Her

Timeline

Co-Producer

Tie My Skates Podcast
08.2023 - Current

Restaurant Crew Member

Mike Galante
05.2021 - Current

Customer Service Associate

Ria Piererelli
10.2020 - 03.2021

Busser

Barbara Wagner
11.2019 - 03.2020

Bike Shop Employee

Ron
06.2019 - 09.2019

Bachelor of Arts - Telecommunications

Penn State University

High School Diploma -

Ocean City High School
Alexander Berardis