Alexander Bipat

Focused on providing excellent customer service and improving sales in a fast paced environment. High energy and able to handle multi tasks simultaneously.

• Welcoming customers, operating the register and promoting sales.
• Preparing food options, making coffee and scooping ice cream.
• Cleaning, stocking shelves while also maintaining both the interior and exterior of the shop.
• Balancing and closing registers, counting safe and making bank deposits.
• Adhering to safety standards, including ID checks for age-restricted items, maintaining a professional appearance.
• Working in small teams and being a team player to ensure shift coverage and completion of tasks.

Customer service lead, oversee cashier operations, provide customer service, and managed front end team to ensure efficient checkout operations.

• Directed, trained and supported front end associates, including cashiers and service desk staff.
• Greeted customers, addressed inquiries and resolved service efficiency.
• Managed checkout lanes, processed complex returns/exchanges, handled cash management and processed lotto.
• Ensured the front end area is clean, safe and complies with company policies.
• Maintained open communication with store management regarding operational need's.