Alexander Bitler
Port Byron,IL
Summary
Dynamic operations leader with a proven track record at Bitler Heating & AC Inc., enhancing efficiency and customer satisfaction. Expert in strategic planning and team building, I successfully reduced operational costs while fostering a culture of accountability. Skilled in troubleshooting and problem resolution, I drive continuous improvement initiatives that elevate service quality.
Overview
18
18
years of professional experience
Work History
VP of Operations
Bitler Heating & AC Inc.
01.2008 - Current
- Streamlined operational processes, enhancing efficiency in service delivery and resource allocation.
- Led cross-functional teams to optimize project execution and improve customer satisfaction rates.
- Developed strategic initiatives to reduce operational costs while maintaining service quality.
- Implemented performance metrics to track team productivity and drive continuous improvement efforts.
- Oversaw vendor management, ensuring compliance with contractual obligations and service standards.
- Enhanced training programs for staff, resulting in improved skill sets and job performance levels.
- Fostered a culture of safety and accountability across all operational areas within the organization.
- Managed large-scale projects, ensuring timely completion within budget constraints.
HVAC Specialist
Bitler Heating & AC Inc.
01.2008 - Current
- Diagnosed and repaired HVAC systems to ensure optimal performance and energy efficiency.
- Conducted routine maintenance inspections to identify potential issues before they escalated.
- Collaborated with team members to develop effective solutions for complex HVAC challenges.
- Trained junior technicians on best practices for system installation and troubleshooting.
- Implemented preventive maintenance schedules, reducing emergency repair incidents significantly.
- Analyzed system performance data to recommend upgrades and enhancements for improved efficiency.
- Led project teams in the installation of new HVAC systems, ensuring compliance with industry standards.
- Developed training materials to enhance staff knowledge on emerging HVAC technologies and practices.
- Enhanced indoor air quality by installing and maintaining air filtration systems.
Education
High School Diploma -
Riverdale
Port Byron, ILJouneryman -
CEU Credentials
Port Byron, ILSkills
- Team building and motivation
- Operations management
- Organizational development
- Capacity planning
- Production scheduling
- Workforce planning
- Facilities management
- Troubleshooting and problem resolution
- Organizational improvement
- Strategic planning
- Documentation and reporting
- Talent development
- Reporting oversight
- Customer service
- Problem-solving
- Teamwork and collaboration
- Problem-solving abilities
- Employee motivation
- Goal setting
- Employee relations
Timeline
VP of Operations
Bitler Heating & AC Inc.
01.2008 - Current
HVAC Specialist
Bitler Heating & AC Inc.
01.2008 - Current
High School Diploma -
Riverdale
Jouneryman -
CEU Credentials