Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Alexander Blatt

Greenville,SC

Summary

Born in South Africa and raised in Hong Kong, Switzerland, and New York, I bring a global perspective to hospitality and a passion for delivering exceptional guest experiences. With a strong background in luxury service and operations, I excel at driving revenue growth, enhancing team performance, and implementing strategic improvements. Skilled in problem-solving, cross-department collaboration, and developing innovative guest engagement strategies, I thrive in fast-paced environments where attention to detail and creativity drive success. Outside of work, I’m an avid skier, hiker, sailor, cyclist, and white-water rafter—and I am a self-proclaimed hot sauce aficionado.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director of Rooms/Guest Services Manager

Hotel Domestique
Greenville, SC
05.2023 - Current
  • Lead and develop a team across Guest Services and Housekeeping, fostering a culture of collaboration, inclusion, and service excellence.
  • Oversee daily operations to ensure the highest standards of hospitality, guest satisfaction, and cleanliness.
  • Spearheaded strategic improvements, including a new in-room entertainment solution and enhanced guest engagement processes, elevating the overall guest experience.
  • Built and launched the hotel’s massage program, developing partnerships with local businesses to deliver premium services and products.
  • Collaborate closely with marketing, sales, events, maintenance, and food & beverage teams to align strategies and optimize business performance.
  • Implement employee appreciation initiatives to enhance team morale, engagement, and retention.
  • Participate in leadership meetings to drive operational efficiencies, budget management, and cross-department collaboration.

Shift Supervisor/Server Trainer

Hotel Domestique/Restaurant 17
Greenville, SC
07.2022 - 05.2023
  • Delivered exceptional fine dining service with the highest standards in food and beverage.
  • Led teams during peak shifts, ensuring smooth operations and guest satisfaction.
  • Resolved challenges quickly in fast-paced environments.
  • Provided personalized, engaging guest experiences.
  • Fostered teamwork, efficiency, and professionalism.

Server/Bartender Shift Manager

Libby's Brasserie
Lakewood Ranch, FL
01.2022 - 06.2022
  • Provided outstanding food and beverage service in a high-end dining setting.
  • Trained new servers and bartenders, ensuring consistency in service standards.
  • Developed creative cocktail recipes and enhanced guest engagement.

Server/Bartender & Shift Lead

Grove
Lakewood Ranch, FL
10.2019 - 12.2021
  • Managed high-volume weekend shifts, ensuring smooth service flow and real-time problem-solving.
  • Trained and mentored new staff, fostering a high-performance team environment.
  • Delivered exceptional fine dining experiences while maintaining operational efficiency.

Business Development Associate

Raymond James Financial Services, Inc
Oyster Bay, NY
11.2014 - 04.2019
  • Developed strategic sales initiatives that grew assets under management by $40 million, leveraging prospecting, marketing, and community engagement.
  • Managed front-office operations and client relations, ensuring efficiency and seamless service.
  • Organized and led educational seminars, strengthening brand visibility and client acquisition.
  • Applied data-driven decision-making to optimize financial planning strategies.

Education

Bachelor of Science -

Stony Brook University
Stony Brook, NY
05-2018

Skills

  • Leadership & team development
  • Guest experience & satisfaction
  • Problem-solving & critical thinking
  • Budget & revenue management
  • Marketing strategy & brand alignment
  • Event coordination & operational efficiency
  • Strategic partnerships & community engagement
  • Resilience & crisis management
  • Analytical thinking & data-driven decision-making
  • Creativity in program & service development

Affiliations

Outdoor & Adventure Sports – Skiing, hiking, sailing, cycling, and white-water rafting

Languages

French
Native/ Bilingual
Spanish
Limited
German
Limited

Accomplishments

  • 2024 South Carolina Restaurant & Lodging Association's Front of House Employee of the Year

Certification

  • Certified Tourism Ambassador - VisitGreenvilleSC
  • ServSafe

Timeline

Director of Rooms/Guest Services Manager

Hotel Domestique
05.2023 - Current

Shift Supervisor/Server Trainer

Hotel Domestique/Restaurant 17
07.2022 - 05.2023

Server/Bartender Shift Manager

Libby's Brasserie
01.2022 - 06.2022

Server/Bartender & Shift Lead

Grove
10.2019 - 12.2021

Business Development Associate

Raymond James Financial Services, Inc
11.2014 - 04.2019

Bachelor of Science -

Stony Brook University

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Alexander Blatt