Alexander Blickensdorfer
Fort Valley,GA
Summary
Highly skilled and enthusiastic professional with more than 3 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
13
13
years of professional experience
Work History
Practice Manager of Operations
Heartland Dental
08.2020 - Current
- Reviewed , analyzed and used business reports to identify missed opportunities and recommend and implement best practices and systems needed to positively impact office performance.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Spearheaded and implemented new projects to expand scope of engagement.
- Oversaw daily operations of office, including things like filing patient claims with insurance companies and managing payments, resolving patient issues, coordinating team schedules, and tracking inventory levels
- Supervised team of 13 personnel
Store Manager
GameStop
07.2017 - 08.2020
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Small Engine Mechanic
Specialty Services Unlimited Inc.
04.2010 - 11.2017
- Removed, disassembled, inspected and completely renewed engines to perform complete equipment overhauls.
- Followed factory service manual protocols to restore, maintain and test small engine equipment.
- Lubricated, cleaned and repaired parts and components to carry out effective small engine preventive and reparative maintenance processes.
- Listed work performed on each unit in order to properly invoice customers.
- Collected information to correctly file warranty claims.
- Identified root causes of engine problems to pinpoint trouble and determine optimal repair strategies.
Education
Bachelor of Arts - History
Grand Canyon University
Phoenix, AZ10.2015
Skills
- Payroll Administration
- Supply Ordering
- Electronic Health Records
- Referral Management
- New Hire Training
- Managing Files and Records
- Workflow Planning
- Managing Practice Operations
- Clinical Staff Management
- Biweekly Payroll Processing
- Strategic Business Planning
- Customer Satisfaction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Practice Manager of Operations
Heartland Dental
08.2020 - Current
Store Manager
GameStop
07.2017 - 08.2020
Small Engine Mechanic
Specialty Services Unlimited Inc.
04.2010 - 11.2017
Bachelor of Arts - History
Grand Canyon University