Alexander Brown
Maricopa,AZ
Summary
Driven to excel, I leveraged effective communication and strategic planning at EOS Fitness to boost client satisfaction and membership retention. My collaborative approach and motivational leadership style enhanced team performance and athlete development, demonstrating a commitment to results and personal growth. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Accountability Coach
Self Employed
07.2023 - Current
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
- Conducted regular performance evaluations for players, setting clear expectations for continued improvement throughout the season.
- Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
- Assessed strengths and weaknesses of opponents to develop valuable techniques and increase preparedness.
Delivery Driver
American Furniture Warehouse Co
03.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Lead Personal Trainer
EOS Fitness
09.2022 - 07.2023
- Educated clients on proper nutrition and wellness strategies, empowering them to make lasting changes in their daily lives.
- Boosted client satisfaction through continuous assessment of progress, adjusting exercise plans accordingly for optimal results.
- Developed strong partnerships with local healthcare providers, referring clients as needed for specialized support or services.
- Expanded the gym''s membership base by effectively marketing services through social media platforms, community events, and targeted advertising campaigns.
- Developed strong rapport with clients, fostering a supportive and motivating environment for personal growth and achievement.
- Promoted overall health by creatively incorporating elements of mental wellbeing into each session including stress reduction techniques and mindfulness practices.
- Utilized cutting-edge software to track client progress, analyze trends, and generate detailed reports informing future program adjustments.
- Conducted regular workshops on various fitness topics to engage members, enhance knowledge, and contribute to overall gym success.
- Collaborated with other trainers to share best practices, ensuring all clients received top-notch instruction and guidance.
- Mentored junior trainers in developing their skills and expertise in personal training techniques and approaches.
- Provided specialized training sessions for athletes preparing for competitions or specific sports events, maximizing performance potential.
- Maintained up-to-date industry knowledge by attending professional development conferences/seminars regularly.
- Increased member retention rates by providing exceptional customer service and building genuine relationships with clientele.
- Enhanced client fitness levels by designing and implementing customized workout programs tailored to individual needs and goals.
- Demonstrated exceptional leadership qualities by consistently maintaining a high level of professionalism and setting a positive example for fellow trainers.
- Addressed client inquiries promptly while maintaining professionalism throughout interactions both face-to-face or via phone/email correspondence.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Demonstrated proper technique for exercises to avoid injuries.
- Assisted clients with personal fitness goals through realistic objectives.
- Designed specific workout systems for individual clients based on performance ability.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Developed customized fitness plans for wide range of clients to expand services.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Developed healthy eating meal plans for clients to provide holistic approach.
- Developed specialized programs for athletes of all levels to reach competition goals.
- Demonstrated proper form and technique to prevent injury.
- Motivated participants through one-on-one instruction and positive feedback.
- Implemented new and creative exercise routines to keep participants motivated.
- Encouraged participants to stay motivated and reach fitness goals.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Promoted safe and inclusive environment for club clients and members.
- Assisted with marketing and promoting of classes and services.
- Educated participants on proper nutrition and healthy lifestyle habits.
Toolroom Coordinator
Continental Maritime
09.2011 - 06.2018
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
- Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility.
- Managed company schedule to coordinate calendar and arrange travel.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
Education
G.E.D. - Communication And Rhetoric
Chula Vista Senior High School
Chula Vista, CACertification - Sales And Marketing
NASM
Online 05.2022 - 07.2024
Skills
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
- Team Development
- Team motivation
- Interpersonal Relationships
- Motivational leadership style
- Team Bonding
- Verbal and written communication
- Communication abilities
- Safety awareness
- Athlete Development
- Team Training
- Physically Fit
- Collaborative Approach
- Youth sports coach
- Youth mentor
- Ethics and integrity
- Safety Protocols
- Physical and endurance training
- Personal Development
- Motivational Techniques
- Group facilitation
- Safety understanding
- Sports fundamentals
- Empathy Development
- Task Delegation
- Athlete safety
- Extensive sports knowledge
- Performance Evaluation
- Coaching Techniques
- Motivational Abilities
- Influencing skills
- Strategic Planning
- Event Scheduling
- Coaching meetings
- Training exercises
- Small group practices
- Performance Improvements
- Operations Management
- Weight Training
- Program Leadership
- Exercise planning
- Fitness Assessments
- Refereeing and Coaching
- Self-Awareness Promotion
- Player evaluations
- Sound Judgment
- Assertiveness Training
Accomplishments
I believe in letting the Work speak for itself.
Timeline
Accountability Coach
Self Employed
07.2023 - Current
Lead Personal Trainer
EOS Fitness
09.2022 - 07.2023
Certification - Sales And Marketing
NASM
05.2022 - 07.2024
Delivery Driver
American Furniture Warehouse Co
03.2019 - Current
Toolroom Coordinator
Continental Maritime
09.2011 - 06.2018
G.E.D. - Communication And Rhetoric
Chula Vista Senior High School