Alexander Bustos

• Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
• Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
• Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
• Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspection.
• Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.

Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

• Led improvement initiatives to advance operational efficiencies and increase revenue.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Reviewed established business practices and improved processes to reduce expenses.
• Developed safety policies and procedures in accordance with industry best practices and regulatory guidelines.
• Delivered engaging safety presentations during company-wide meetings, increasing employee awareness of safe work practices.
• Provided hands-on training for employees on proper use of equipment and tools, reducing the risk of injury due to misuse or lack of knowledge.
• Educated employees on hazardous waste management, emergency response and safe work practices.
• Developed and implemented safety policies and procedures to promote workplace safety.
• Monitored workplace activities to determine compliance with safety regulations and standards.
• Conducted safety audits and inspections to identify workplace hazards and deficiencies.
• Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
• Inspected facilities for adherence to fire, hazard, and safety guidelines.
• Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
• Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
• Provided guidance and resources to employees to maintain safety procedures and enhance protection.
• Responded to any emergencies as instructed and with utmost efficiency.
• Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
• Managed personal protective equipment inventory, ensuring adequate supplies were available for employee use at all times.
• Organized records of vehicles, schedules and completed orders.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Reduced repair times with establishment of strategic partnerships with service providers.
• Negotiated with suppliers to secure competitive rates for vehicle parts, lowering operational costs.
• Led adoption of telematics technology to monitor vehicle and driver performance, enhancing operational transparency.
• Enhanced fleet efficiency by implementing comprehensive maintenance schedule, reducing downtime.

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Hired, trained and supervised team of service staff members to meet business goals.
• Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
• Improved operational efficiency by redesigning service area layout for better workflow and customer experience.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.