Alexander Calderas
Elizabeth
Summary
Experienced in both customer service and office administration, I'm a bilingual (English/Spanish) professional with a strong background in managing teams and keeping things running smoothly. I spent six years as a store manager at Taco Bell, handling everything from staff training to daily operations while making sure customers had a great experience. More recently, I've worked as a Patient Coordinator/Receptionist, helping patients with scheduling, paperwork, and making their visits as stress free as possible. I'm highly organized, great with people, and always ready to adapt to new challenges. Looking for an opportunity where I can put my skills to good use in a fast paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader/Manager
Taco Bell
09.2019 - Current
- Trained and coached employees on customer service, food prep, and safety standards.
- Managed shift schedules, assigned tasks, and kept operations on track.
- Handled cash management, including operating registers, counting drawers, and making deposits.
- Provided great customer service, resolved issues, and ensured a positive guest experience.
- Maintained a clean and organized work environment for both employees and customers.
- Monitored and managed inventory, ensuring proper stock levels and minimizing waste.
- Assisted with ordering supplies and tracking usage to control costs.
- Ensured food was prepared correctly, following quality and safety guidelines.
- Worked with upper management to improve store performance and meet goals.
- Kept the team motivated and focused, especially during busy hours.
Patient Coordinator/Receptionist
SportsMed Physical Therapy-Bayonne, NJ
10.2024 - 06.2025
- Verified insurance coverage, processed prior authorizations, and assisted with billing.
- Greeted and assisted patients and visitors, creating a welcoming environment.
- Answered phone calls, scheduled appointments, and managed calendars.
- Handled administrative tasks, including data entry, filing, and maintaining medical records.
- Coordinated communication between patients, healthcare providers, and insurance companies.
- Assisted patients with paperwork and addressed inquiries with professionalism.
- Maintained an organized front desk and waiting area for efficiency.
- Provided excellent customer service in a fast-paced healthcare setting.
Education
Kean University
Union, NJ09-2026
High School Diploma - undefined
J. Christian Bollwage Academy of Finance
Elizabeth, NJ06.2021
Skills
- Problem solving, multitasking, and organization in fast paced environments
- Cash register (7 years)
- Kitchen experience
- Team management
- Communication skills (5 years)
- Knowledge of food safety, quality control, and workplace safety standards
- Assistant manager experience
- Insurance verification, billing, and medical records management
- Phone etiquette
- Supervising experience
- Proficiency in office software, scheduling systems, and POS systems
- Office experience
- Microsoft Outlook
- Leadership
- Bilingual
Certification
ServSafe
Languages
Spanish - Fluent
Timeline
Patient Coordinator/Receptionist
SportsMed Physical Therapy-Bayonne, NJ
10.2024 - 06.2025
Shift Leader/Manager
Taco Bell
09.2019 - Current
High School Diploma - undefined
J. Christian Bollwage Academy of Finance
Kean University
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