Alexander Canales-Ibarra
Eagle Pass
Summary
Proactive professional with strong customer service and problem-solving skills. Experienced in maintaining safety and cleanliness while providing emotional support to residents. Ready to leverage expertise to enhance patient care and well-being.
Overview
6
6
years of professional experience
Work History
Nurse Aide
Maverick Nursing and Rehabilitation Center
Eagle Pass
01.2023 - Current
- Assisted residents with daily living activities and personal hygiene tasks to promote dignity and independence.
- Provided emotional support and companionship to enhance resident well-being.
- Maintained cleanliness and safety in resident living areas and common spaces to ensure a healthy environment.
- Documented care provided and resident conditions accurately in records.
- Collaborated with healthcare team to develop individualized care plans.
- Facilitated communication between residents, families, and medical staff effectively.
- Participated in training sessions to enhance caregiving skills and knowledge, contributing to improved resident care.
- Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
- Comforted patients and provided reassurance and encouragement.
- Observed residents' behavior closely to detect any changes in mood or physical condition that require further medical attention.
- Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse.
- Answered call lights promptly and responded to patient requests courteously and efficiently.
- Safely transported patients using wheelchairs or stretchers.
Team Member
Wendys Fast Food
Eagle Pass
03.2022 - 01.2023
- Organized inventory shelves to enhance access and ensure optimal stock levels.
- Maintained a safe and productive environment by removing hazards and keeping areas orderly and well-stocked.
- Addressed customer, employee, and vendor inquiries to resolve issues and improve satisfaction.
Team Member
Chick-fil-A
Eagle Pass
01.2020 - 01.2021
- Greeted customers entering store with friendly demeanor to create welcoming atmosphere.
- Ensured cleanliness and organization of dining areas and kitchen equipment to enhance customer experience.
- Prepared and assembled food orders according to customer specifications.
- Operated cash register, handling transactions efficiently and accurately.
- Operated cash registers to process payments from customers.
- Supported training of new employees on operational procedures and customer service standards to foster team efficiency.
- Trained new team members using approved training materials and information.
Education
High School Diploma -
Eagle Pass High School
Eagle Pass, TX05-2023
Skills
- Personal care
- Patient documentation
- Health monitoring
- Care plan collaboration
- Infection control
- Time management
- Problem solving
- Team communication
- Cleaning and sanitation
- Customer service
- Customer engagement
- Training others
- Basic math
- Cash handling
- Positive attitude
Languages
Spanish
Native/ Bilingual
Timeline
Nurse Aide
Maverick Nursing and Rehabilitation Center
01.2023 - Current
Team Member
Wendys Fast Food
03.2022 - 01.2023
Team Member
Chick-fil-A
01.2020 - 01.2021
High School Diploma -
Eagle Pass High School