Alexander Carles
San Bernardino,CA
Summary
Proven team player with a track record of enhancing customer satisfaction and streamlining warehouse operations at Amazon. Skilled in stock replenishment and maintaining workplace cleanliness, I excel in fast-paced environments, demonstrating strong problem-solving abilities and a commitment to excellence. Achieved significant improvements in productivity through effective collaboration and innovative process enhancements.
Overview
2025
2025
years of professional experience
Work History
Stock Room Associate
Ross Dress for Less
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Collaborated with sales team to ensure adequate supply levels for promotions and seasonal demand fluctuations.
- Shelved new and returned inventory according to proper storage procedures.
- Managed timely and effective replacement of damaged or missing products.
- Increased customer satisfaction by promptly addressing inquiries regarding out-of-stock items or special orders.
Front Desk Receptionist
Jesucristo Driving School
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Maintained confidentiality of sensitive data to protect customer and business information.
Sortation Center Associate
Amazon
09.2024 - 01.2025
- Reinforced travel and mobility skills for students developing greater independence.
- Maintained high levels of confidentiality when handling sensitive client information or financial transactions data.
- Supported marketing efforts by creating promotional materials and assisting in organizing events to attract new business.
- Proactively identified potential issues or bottlenecks in the workflow process; suggested solutions which were successfully implemented.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Collaborated with team members to develop and implement strategies for improving overall center performance.
- Conducted regular audits of procedures and policies to ensure compliance with company standards and regulations.
- Maintained a clean and organized workspace, contributing to a positive work environment for all staff members.
- Contributed to team meetings by sharing ideas for process improvements that led to increased productivity levels within the center.
Education
Options For Youth Charter School
San Bernardino, CA05.2021
Skills
- Stock replenishment
- Heavy lifting
- Workplace cleanliness
- Merchandise display
- Pallet jack operation
- Warehouse safety
- Customer service
- Warehouse operations
- Vendor engagement
- Motivated team player
- Sales support
- Customer relationships
- Retail merchandising
Languages
Spanish
Native or Bilingual
Timeline
Sortation Center Associate
Amazon
09.2024 - 01.2025
Stock Room Associate
Ross Dress for Less
Front Desk Receptionist
Jesucristo Driving School
Options For Youth Charter School