Alexander Carmona
Clovis,CA
Summary
Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Community Health Systems, CHS
Fresno, CA
02.2024 - Current
- Investigated suspicious persons or vehicles on premises, notifying authorities as necessary.
- Monitored entrances and exits to prevent unauthorized access and prohibited items.
- Conducted regular security patrols across facility grounds, parking lots, and perimeter areas.
- Responded to alarms and carried out investigations promptly.
- Documented security incidents and submitted detailed reports to superiors.
- Enforced hospital regulations concerning visitors, personnel, and vehicles.
- Assisted in conflict resolution between patients or visitors as needed.
- Trained new employees on security policies and procedures effectively.
Security Officer
Securitas
Fresno, CA
01.2023 - 02.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
Customer Service Representative
IRS
09.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Sales Manager
Express
05.2022 - 09.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Evaluated performance against goals and implemented appropriate development plans.
Education
Diploma -
Buchanan High School
Clovis, CA06.2019
Skills
- CCTV Surveillance
- Emergency management
- Emergency Response
- Access Control
- Metal Detector Operation
- Staff Management
- Visitor Tracking
- Personnel Screening
- Security Guard License
- Fluent in Spanish
- Team training
- Night and Safe Deposit Procedures
- Conflict De-Escalation
- Time management
- Incident reporting
- Defensive tactics training
Certification
Guard card
CPR Certified
First Aid Trained
Taser Certified
Timeline
Security Officer
Community Health Systems, CHS
02.2024 - Current
Security Officer
Securitas
01.2023 - 02.2024
Customer Service Representative
IRS
09.2022 - 01.2023
Sales Manager
Express
05.2022 - 09.2022
Diploma -
Buchanan High School
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