- Auto Repair/Restoration, Music, Guitar, Photography, PC Building
Alexander Cartagena
MANASSAS,VA
Summary
Current student at Northern Virginia Community College, planning to transfer to George Mason University for a Bachelor’s in Mechanical Engineering. Seeking part time positions while pursuing my studies. Familiar with customer satisfaction and communication.
Overview
1
1
Language
2
2
years of professional experience
Work History
Moving Helper
Father
Stafford, VA
06.2023 - 08.2025
- Collaborated with team members to execute smooth relocation processes.
- Provided exceptional customer service by addressing client inquiries and concerns.
- Developed customized moving strategies for each client based on their specific needs, ensuring a smooth transition between homes or offices.
- Assisted with packing and loading household items for efficient transportation.
- Resolved customer inquiries through various communication channels, enhancing overall satisfaction.
- Collaborated with team members to streamline processes and improve service delivery efficiency.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Engineering - Mechanical Engineering
Northern Virginia Community College
Annandale, VA 05.2001 -
Skills
- Vehicle maintenance
- Customer service
- Issue resolution
- Problem-solving
- Team collaboration
- Customer relations
- Active listening
- Adaptable and flexible
Interests
Software
Google Drive , basic Microsoft Excel, and other Microsoft products
Timeline
Moving Helper
Father
06.2023 - 08.2025
Associate of Engineering - Mechanical Engineering
Northern Virginia Community College
05.2001 -