Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexander Castanon Ibarra

Amarillo

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth and is also a hardworking employee enthusiastic about learning anything and everything inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Store Manager

Golden Chick
09.2022 - Current
  • Oversaw daily store operations, ensuring optimal customer service and efficient workflows.
  • Trained and mentored staff on product knowledge and sales techniques.
  • Developed schedules for team members, optimizing labor costs while maintaining service standards.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Delivery Driver

Comex
03.2021 - 11.2021
  • Operated delivery vehicle safely to ensure timely arrival of packages.
  • Learned navigation systems and routes to optimize delivery efficiency.
  • Adhered to safety protocols and regulations during deliveries.
  • Managed inventory by tracking and organizing packages for efficient loading.
  • Provided excellent customer service through clear communication during deliveries.
  • Assisted in resolving delivery issues promptly to maintain customer satisfaction.
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Education

High School Diploma -

Battle Mountain High School
Edwards, CO
05-2017

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Outstanding communication skills
  • Goals and performance
  • Team building and leadership
  • Team motivation
  • Positive attitude
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Time management skills
  • Loading and unloading

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Store Manager

Golden Chick
09.2022 - Current

Delivery Driver

Comex
03.2021 - 11.2021

High School Diploma -

Battle Mountain High School

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