Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Catella

Deerfield,United States

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Process Assistant

Amazon MKE6 Sort Center
05.2024 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Trained and mentored outbound department staff to enhance team performance.
  • Developed pre-shift planning strategies to maximize labor efficiency and output.
  • Oversaw daily operations in a fast-paced, high-volume warehouse environment.
  • Ensured accurate order processing and timely shipping in line with strict deadlines.
  • Managed daily workload and staffing adjustments to minimize overtime costs.
  • Conducted volume forecasting to optimize operational efficiency.
  • Led initiatives focused on increasing productivity while maintaining quality standards.

Ship Clerk

Amazon MKE5 Sort Center
09.2022 - 05.2024
  • Negotiate with carriers, warehouse operators, and insurance company representatives for services and preferential rates
  • Use multiple shipping companies software to ship and track packages
  • Coordinate trailers to corresponding dock doors and cross docks using the OMA (Outbound Manifest Accuracy) tool
  • Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers
  • Resolved problems concerning transportation, logistics systems, imports, and exports, and customer issues.
  • Reviewed invoices, work orders, consumption reports, and demand forecasts to estimate peak performance periods and issue work assignments.
  • Promoted workplace safety by participating in periodic inspections, identifying potential hazards, and recommending corrective actions.

Inbound Lead

AMAZON ASSOCIATE, Amazon MKE5 Sort Center
08.2021 - 09.2022
  • TDR all the trailers in/out.-Help Managers manage the head count of all the other associates working in inbound at that time.-Unload Carts and Shuttles from trailers and feed them to the associates side loading.-
  • Move big box and stage it accordingly.-Gaylord Dump-take calls when a Manager/PA is not available.-Side load/throw a trailer when needed.-Complete trailers and move them on and off the dock doors through the computer system
  • Outbound Lead-TDR all the trailers in/out.-Help Managers manage the head count of all the other associates working in outbound at that time.-Complete trailers and move them on and off the dock doors through the computer system.-Load Carts and Shuttles in trailers before completing them.-Check big box/pallet land for any closed AMZL carts or pallets we could use to load a trailer.-Go around cart wrangling and clearing all the backed up lines.-Clearing blue lights/ambers
  • Problem Solve-Fix any broken or damaged item and send it back to be reinducted.-Take calls and go around the building cleaning up spills that are messy or could be potentially dangerous
  • Auto Sorter Lead-Help Managers manage the head count of all the other associates working in outbound at that time.-Stay in contact with Pallet Land/other side of Auto Sorter so we can make sure we have the right amount of associates so we can make sure we can scan everything down properly and efficiently.-Take Associates scan rates, calculate the average and report it back to my superiors.-Clear blue lights, and ambers via
  • Jam pole or wave.
  • Learning Ambassador-New hire orientation-New hire second day training-Failed moves

COMPUTER/PROGRAMMER HR/Customer Service SPECIALIST

Best Buy
08.2019 - 07.2021
  • Tested hardware and performed troubleshooting techniques to identify problems. Provided technical support using knowledge of complex technology to solve problems and support new/older projects. Assisted Customers by answering questions they had regarding their technology or about new products coming out. In charge of fixing problems or coding/programming issues on customers devices that they brought in. Running all products through a algorithm test to make sure they are up to date and have no issues in there systems before putting the product on display, or selling it to a customer.

Sales Floor Coordinator

Performance Bicycle
03.2016 - 05.2018
  • Unload shipments from truck and bring them to specified area.
  • Move/sort all the items in the garage by hand and forklift
  • Order supplies and merchandise
  • In charge of merchandise and employees on the floor I was assigned to be in charge of.
  • Be able to hold my own in meetings with clients or higher ups in the company
  • Be able to help the customer with any needs they may have.
  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Education

HIGH SCHOOL DIPLOMA -

Deerfield High School

BACHELOR OF SCIENCE (B.S - MARKETING

Louisiana State University
Baton Rouge, LA

Skills

  • Lean Manufacturing Processes
  • Development Management
  • Dockhand Management
  • Creative
  • Multitasking
  • Computer Proficiency
  • Coordination
  • Customer Service

Certification

Adaptability Database Management Auto Cad Time Management Computer Programming/Coding Problem Solving

Timeline

Process Assistant

Amazon MKE6 Sort Center
05.2024 - Current

Ship Clerk

Amazon MKE5 Sort Center
09.2022 - 05.2024

Inbound Lead

AMAZON ASSOCIATE, Amazon MKE5 Sort Center
08.2021 - 09.2022

COMPUTER/PROGRAMMER HR/Customer Service SPECIALIST

Best Buy
08.2019 - 07.2021

Sales Floor Coordinator

Performance Bicycle
03.2016 - 05.2018

BACHELOR OF SCIENCE (B.S - MARKETING

Louisiana State University

HIGH SCHOOL DIPLOMA -

Deerfield High School

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