Alexander Cavaco
Brownville,ME
Summary
Dedicated front-line cashier with a proven track record in effective communication and customer satisfaction. Known for reliability and adaptability, contributing to team success during peak hours and resolving customer complaints promptly.
Overview
3
3
years of professional experience
Work History
Front Line Cashier
Trade Winds
Milo, Maine
04.2024 - Current
- Greeted customers promptly and responded to questions.
- Resolved customer complaints in a professional manner.
- Built and maintained productive relationships with employees.
- Collaborated with team members to ensure efficient store operations and enhance customer service experience.
- Processed customer transactions efficiently and accurately at busy retail location.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and gift card transactions following company protocols.
- Collaborated with team members to manage peak hours effectively.
- Supported inventory management by restocking products during downtime.
- Verified the age of customers purchasing alcohol and tobacco products.
- Supported team members with completing tasks on time during peak hours.
- Provided excellent customer service by listening to customer inquiries and responding appropriately.
- Operated cash registers to process sales transactions accurately.
- Demonstrated strong communication skills when interacting with customers.
- Packed and bagged products according to customer preferences.
- Scanned items and checked pricing on cash register for accuracy.
Crew Member
McDonald's
East Providence, Rhode Island
10.2022 - 04.2023
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Adhered to health department regulations regarding food handling procedures.
- Drove team success by quickly completing assigned tasks.
- Presented orders to guests within anticipated service times.
- Collaborated with team members to deliver fast, friendly service.
- Operated kitchen equipment to prepare food items efficiently.
- Provided support during peak hours to enhance customer experience.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Maintained an organized work area to ensure efficient operations.
Education
High School Diploma -
East Providence High School
East Providence, RI06-2023
Skills
- Effective communication
- Positive attitude
- Problem solving
- Reliability and punctuality
- Professional appearance
- Excellent customer service
- Team player attitude
- Time management abilities
- Adaptability
- Professional demeanor
- Customer service
- Attention to detail
- Tact and diplomacy
- Strong work ethic
- Quick learner
- Cleanliness and hygiene
References
References available upon request.
Accomplishments
Trade Winds Milo, Maine / 2024 Employee of the 3rd Quater
Affiliations
2025 Volunteered - Christmas Play @ United Baptist Church of Milo, Maine
Timeline
Front Line Cashier
Trade Winds
04.2024 - Current
Crew Member
McDonald's
10.2022 - 04.2023
High School Diploma -
East Providence High School