Alexander Cavallaro
Sherman Oaks,CA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
10
10
years of professional experience
Work History
Server
Olive Garden Restaurant
09.2019 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server
Olive Garden Restaurant
01.2018 - 08.2019
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Hotel Housekeeper
Quality Inn
06.2017 - 08.2018
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Supported the maintenance team by identifying necessary repairs in guest rooms and common areas, ensuring prompt resolution of issues.
- Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Returned emptied garbage receptacles to proper locations.
Sales Associate
Abercrombie & Fitch / Hollister
05.2014 - 11.2017
- Built relationships with customers to encourage them to return.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Gained public speaking knowledge such as gaining confidence to talk to new people
- Building skills such as looking at blue prints and putting together the displays for the clothes and mannequin's
Education
Psychology
Wheelock College
Boston, MACommunications
Plymouth State University
Plymouth, NHHigh School Diploma -
Oyster River High School
Durham, NH05.2015
Skills
- Safe Food Handling
- Professional Appearance
- Food sales and promotion
- Ordering Procedures
- Interpersonal Skills
- Motivated
- Easy Going
- People Skills
- Time Management
- Multitasking
Timeline
Server
Olive Garden Restaurant
09.2019 - Current
Server
Olive Garden Restaurant
01.2018 - 08.2019
Hotel Housekeeper
Quality Inn
06.2017 - 08.2018
Sales Associate
Abercrombie & Fitch / Hollister
05.2014 - 11.2017
Psychology
Wheelock College
Communications
Plymouth State University
High School Diploma -
Oyster River High School