Alexander Chen
Oklahoma City
Summary
Resourceful and adaptable professional with hands-on experience in hospitality, gaming, agricultural operations. Began career in Philadelphia's fast-paced restaurant and casino industries, developing strong customer service, multitasking, and communication skills. Transitioned to farm Oklahoma, bringing solid work ethics, attention to detail, and commitment to teamwork to a new industry. Known for reliability, problem-solving, and the ability to thrive in dynamic environments that require efficiency and interpersonal skill.
Overview
9
9
years of professional experience
Work History
Self Employed Medical Cannbis Cultivator
Green Ying Llc
09.2020 - Current
- Communication and business building to successfully operate twenty-five thousand sqaure feet facility.
- Monitored plant health, identifying pests and diseases, implementing effective treatment plans to ensure optimal growth.
- Trained and mentored junior cultivators on best agricultural practices and safety protocols.
- Stayed current with industry trends through research, conferences attendance, networking events participation; applied relevant knowledge to improve operational efficiency continuously.
- Maintained detailed records of cultivation activities for accurate planning, tracking progress, and reporting purposes.
- Operated and maintained cultivation equipment, ensuring compliance with safety protocols and standard operating procedures.
- Assisted in developing efficient workflows for harvesting, trimming, and packaging processes to enhance product quality.
Dealer
Parx Casino & Racetrack
03.2017 - 09.2020
- Facilitated high-stakes gaming environments, ensuring compliance with regulations and protocols.
- Managed cash transactions and chip handling to maintain accurate financial records.
- Trained and mentored new dealers on game rules and customer service standards.
- Monitored player activity to identify trends and enhance customer engagement strategies.
Server
Urban Farmer
05.2018 - 09.2020
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained extensive knowledge of menu items and beverage pairings for guest recommendations.
- Trained new servers on restaurant policies, procedures, and service standards.
Hotel Waiter
Logan Hotel
05.2018 - 09.2020
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery and enhance service efficiency.
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations.
- Assisted in training new staff on menu knowledge and service protocols, fostering team cohesion.
Education
No Degree -
Widener University
Chester, Pennsylvania, PANo Degree -
Comunity College of Philadelphia
Philadelphia, PASkills
- Bilingual communication ( English, Chinese, Cantonese)
- Equipment maintenance
- Compliance standards
- Financial record management
- Time management
- Effective communication
- Active listening
- Training and mentoring
- Adherence to agricultural safety standards
- Food safety regulations
- Safety protocol compliance
Languages
Chinese (Cantonese)
Professional Working
English
Full Professional
Timeline
Self Employed Medical Cannbis Cultivator
Green Ying Llc
09.2020 - Current
Server
Urban Farmer
05.2018 - 09.2020
Hotel Waiter
Logan Hotel
05.2018 - 09.2020
Dealer
Parx Casino & Racetrack
03.2017 - 09.2020
No Degree -
Widener University
No Degree -
Comunity College of Philadelphia