Alexander Clifford
Indianapolis
Summary
Dynamic operations manager and U.S. Army Ranger veteran with over 10 years of experience in building, leading, and optimizing high-performance teams across military, security, logistics, and commercial sectors. Expertise in driving operational excellence and leading cross-functional initiatives to scale business operations and deliver impactful results in fast-paced, high-stakes environments. Recognized for strategic thinking, disciplined execution, and exceptional leadership capabilities that foster team cohesion and enhance overall performance. Committed to leveraging a diverse skill set to contribute to organizational success and navigate complex challenges effectively.
Overview
16
16
years of professional experience
Work History
Founder & CEO
Ranger Renovations
02.2023 - Current
- Founded and scaled a successful residential renovation company overseeing all operations, P&L, staffing, marketing, and client engagement.
- Delivered 150+ renovation projects with a 5‑star customer satisfaction record and zero missed deadlines.
- Built and managed a high-performing contractor team; created SOPs that increased efficiency and quality control.
- Developed business strategies that generated a 75% increase in year‑one revenue, establishing repeat client and referral pipelines.
- Implemented project management systems improving scheduling accuracy, trade coordination, and material cost tracking.
- Developed strategic relationships with suppliers and subcontractors to optimize project costs and resources.
Football Coach
Carmel Clay Schools
03.2023 - Current
- Elevated player development and team culture by integrating military-honed discipline, accountability, and leadership principles into daily coaching and long-term program strategy.
- Bridged varsity and feeder programs, building seamless pipelines for talent identification, skill progression, and leadership development from middle school through high school.
- Designed and implemented individualized player assessments and growth plans, with a holistic focus on character, football IQ, and life skills alongside technical ability.
- Fostered a culture of trust, respect, and high expectations through strong relationships with athletes, coaching staff, and the community.
- Led competitive teams through challenging seasons, contributing to a state championship as a player and leveraging that experience to inspire and mentor athletes and coaches.
- Recognized for adaptability, authentic mentorship, and the relentless pursuit of excellence on and off the field.
- Developed and implemented training programs to enhance player performance and skill development.
- Analyzed game footage to identify areas for improvement and strategic adjustments.
Sales Associate
Total Quality Logistics Inc.
12.2021 - 02.2023
- Managed 23 major national accounts, generating 30% year‑over‑year revenue growth.
- Oversaw end‑to‑end freight movement across the U.S. and Canada, ensuring on‑time delivery and compliance with shipping standards.
- Prospected, developed, and closed over 100 new accounts, strengthening TQL’s national footprint.
- Identified customer pain points and delivered tailored logistics solutions to improve efficiency and reduce costs.
- Developed strong customer relationships to enhance client satisfaction and retention.
- Utilized CRM software to track sales leads and manage customer interactions effectively.
General Manager
Pier 16
05.2019 - 12.2021
- Led daily operations for a high‑volume establishment, consistently exceeding sales targets by 10–25%.
- Managed labor, inventory, and operating budgets while optimizing cost‑control systems.
- Recruited, trained, and supervised a 30‑person workforce, improving service standards and reducing turnover.
- Resolved customer and staff disputes, ensuring high satisfaction and workplace stability.
- Directed daily operations to enhance efficiency and streamline processes.
- Implemented cost-control measures, reducing operational expenses while maintaining service quality.
Staff Security Agent
Gavin De Becker & Associates
08.2017 - 05.2019
- Delivered executive protection and risk management for high-profile clients, ensuring safety and privacy in dynamic and high-stakes environments.
- Conducted comprehensive threat assessments and developed tailored security plans, demonstrating superior situational awareness and proactive risk mitigation.
- Planned and executed secure travel logistics, adapting quickly to changing scenarios and maintaining operational discretion at all times.
- Collaborated with multi-disciplinary teams and local authorities to coordinate seamless, unobtrusive protection and crisis response.
- Leveraged military-honed discipline, decision-making, and communication skills to provide unwavering client confidence and safety.
- Recognized for professionalism, adaptability, and the ability to maintain composure and strategic focus under pressure.
- Responded promptly to incidents, coordinating with local law enforcement for effective resolution.
- Monitored security systems and conducted regular patrols to ensure safety of premises.
Army Ranger
United States Army
06.2010 - 08.2017
- Delivered executive protection and risk management for high-profile clients, ensuring safety and privacy in dynamic and high-stakes environments.
- Conducted comprehensive threat assessments and developed tailored security plans, demonstrating superior situational awareness and proactive risk mitigation.
- Planned and executed secure travel logistics, adapting quickly to changing scenarios and maintaining operational discretion at all times.
- Collaborated with multi-disciplinary teams and local authorities to coordinate seamless, unobtrusive protection and crisis response.
- Leveraged military-honed discipline, decision-making, and communication skills to provide unwavering client confidence and safety.
- Recognized for professionalism, adaptability, and the ability to maintain composure and strategic focus under pressure.
- Led wilderness survival training programs for personnel, enhancing operational readiness and team cohesion.
- Coordinated search and rescue operations, ensuring effective response strategies in high-stress environments.
Education
Bachelor of Science - Organizational Leadership
Indiana University
IN01-2025
MBA - Entrepreneurship
University of Notre Dame
Notre Dame, IN01-2028
Skills
- Leadership & Team Building: Proven ability to inspire, motivate, and develop individuals and teams in high-stakes, fast-paced environments; seasoned in mentoring future leaders both in athletics and military settings
- Program & Culture Development: Experienced in building and revitalizing athletic programs, emphasizing accountability, discipline, and holistic player growth from youth through varsity levels
- Player Development & Assessment: Specialize in individualized coaching plans focused on technical skills, football IQ, character, and leadership
- Strategic Planning & Operations: Expert at designing and executing mission-critical plans, whether for military operations, football programs, or business ventures
- Risk Management & Crisis Response: Advanced skills in threat assessment, situational awareness, and rapid problem-solving, honed through military service and executive protection roles
- Communication & Relationship Building: Strong communicator; adept at fostering trust and collaboration among athletes, staff, families, and high-profile clients
- Logistics & Resource Management: Managed complex logistics, scheduling, and resource allocation in both military and commercial settings
- Security & Discretion: Maintained confidentiality and operational security while serving high-profile clients and sensitive missions
- Entrepreneurship: Founder & CEO with hands-on experience in business development, client relations, and team leadership
- Adaptability & Resilience: Thrive under pressure; quickly adjust strategies to meet evolving challenges across diverse industries
Accomplishments
The Catalyst Leadership Program – University of Notre Dame (2024 Graduate) Prestigious veteran leadership fellowship focused on strategic thinking, innovation, executive communication, and national security problem‑solving
Soldiers to Sidelines Coaching Certification – New York Jets & National Program (2023 Graduate)
Nationally recognized coaching fellowship for veterans, emphasizing transformational leadership, mentorship, athlete development, and ethical coaching practices; completed intensive training in bridging military discipline with athlete growth and program culture.
Timeline
Football Coach
Carmel Clay Schools
03.2023 - Current
Founder & CEO
Ranger Renovations
02.2023 - Current
Sales Associate
Total Quality Logistics Inc.
12.2021 - 02.2023
General Manager
Pier 16
05.2019 - 12.2021
Staff Security Agent
Gavin De Becker & Associates
08.2017 - 05.2019
Army Ranger
United States Army
06.2010 - 08.2017
Bachelor of Science - Organizational Leadership
Indiana University
MBA - Entrepreneurship
University of Notre Dame