Alexander Copeland
Quinton,VA
Summary
I am an outgoing and motivated worker with an appreciation of serving guests and doing my best to have them walk away feeling they had great experience. I enjoy creating relationships and friendships with both coworkers and guests. With my years in the service industry, I feel I have the tools to carry out any situation with a calm demeanor and professionalism
Overview
25
25
years of professional experience
Work History
Bartender/Social Media Manager/Event Coordinator
Sticky Rice
Richmond, VA
2004.06 - Current
- Prepare drinks for both bar and table service. Take and serve food orders. Assist in creating and maintaining an atmosphere that are welcoming and time appropriate.
- Former bar manager (2014-2019)...Bar menu development, staffing, creating relationships and working with suppliers and representatives and MOD
- Develop marketing content such promotional materials and advertisements for social media.
- Increase customer engagement through social media. Respond to direct messages and share follower content.
- Create social media content with consistent content and tone.
- Plan, book and promote events such as donation based dinners, product samplings, parties, djs, etc.
Owner/Operator
Cous Cous
Richmond , VA
2006.07 - 2013.12
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Created and monitored promotional approaches to increase sales and profit levels.
- Create and maintain relationships with all suppliers and representatives
- Perform and/or oversee accounts payable and receivable
- Calculating and submitting payroll
- Consulted with customers to assess needs and propose optimal solutions.
- Optimized team hiring, training and performance.
- Everything position including host, bartender, server, food runner, line cook, prep cook, custodial, security
- Assisted in menu development
Education
High School Diploma -
Clover Hill High School
Midlothian, VA06.1990
Skills
- Decision Making
- Creative Thinking
- Customer Service
- Team Leadership
- Client Engagement
- Social Media Marketing
Timeline
Owner/Operator
Cous Cous
2006.07 - 2013.12
Bartender/Social Media Manager/Event Coordinator
Sticky Rice
2004.06 - Current
High School Diploma -
Clover Hill High School