Alexander Corona

Work History

Belfast Pub

Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Globe Life And Accident Insurance Company

03.2024 - Current

Negotiated prices, terms of sales and service agreements.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Increased sales by establishing rapport with customers and identifying their needs.
Contributed to team objectives in fast-paced environment.
Set and achieved company defined sales goals.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Developed and maintained strong working relationships with professionals within assigned territory.

First Shift Media

10.2022 - 12.2023

Handled escalated cases where a resolution could not be reached at the initial point of contact, mediating between parties to find an agreeable solution.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
Processed returns and exchanges efficiently, minimizing wait times for customers.
Communicated effectively with customers to address inquiries about products, services, or store policies.
Handled cash transactions accurately while adhering to company security protocols.
Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.

Carrabba's Restaurant

04.2019 - 06.2022

Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Cultivated warm relationships with regular customers.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Quality Demos

01.2017 - 05.2019

Managed event logistics and operations.
Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
Developed creative marketing materials that generated interest and boosted event attendance.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Increased brand visibility through strategic placement of promotional materials at high-profile events.
Implemented contingency plans to address last-minute changes or unforeseen events.
Utilized social media to promote events and increase attendance.