Alexander Corriveau
Woonsocket,RI
Summary
Versatile professional with a diverse skill set suited for various job roles. With a background in computer knowledge and office experience, I am able to excel in tasks requiring technical proficiency and organizational abilities. Adeptness in time management enables me to handle multiple responsibilities simultaneously. Customer service skills, honed through delivery driver experience, complement my medical and dental knowledge, making me well-equipped to navigate healthcare environments. Additionally, I possesses a comprehensive understanding of insurance procedures, further enhancing my value across different industries. Furthermore, proficiency in conflict management ensures smooth operations even in challenging situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Unique Smiles Dental
2022.12 - Current
- Welcoming patients and visitors, answering the telephone and answering any inquiries.
- Faxing, scanning, filing, and mailing documentation.
- Assisting patients with completing necessary forms and documentation.
- Booking and organising staff and doctor meetings as well as patient schedule.
- Maintaining information confidentiality at all times.
Front Desk Agent
Best Western
2020.09 - 2022.12
- Answering phone, assisting guests, people management, time management, computer system operation, sales, cleaning, paperwork
Customer Service Associate
Family Dollar
2018.07 - 2020.08
- At front register
- Stocked shelves
- Conflict resolution
- Cleaned floors and shelves
- Money management
Delivery Driver
J&D Pizza
2019.10 - 2020.06
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
Delivery Driver
Urban Mobility Now/Amazon
2017.09 - 2017.11
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Product Technician
SEI Aarons
2016.12 - 2017.07
- Successfully avoided time delivery delays by carefully planning best routes.
- Coordinated with management on route adjustments as needed based on traffic conditions or other unforeseen circumstances.
- Delivered furniture efficiently by planning and optimizing delivery routes.
- Maintained a clean and organized workspace, promoting an efficient environment conducive to productivity.
- Enhanced product durability with meticulous attention to detail during the joining of components using various fasteners and adhesives.
- Recognized and reported defective material and equipment to shift supervisor.
Pharmacy Technician
Walgreens
2015.10 - 2016.03
- Answered phone
- Filled prescriptions
- Assisted customers
Help Desk Technician
Shriver Job Corps
2014.01 - 2014.11
- Supported end-users in various applications to optimize their productivity and performance.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Education
No Degree - Computer Technology
Shriver Job Corps
Shriver Massachusetts11.2014
High School Diploma -
Woonsocket High School
01.2013
Skills
- Conflict Management
- Time Management
- Insurance Practices
- Multitasking ability
- Organizational Skills
- Strategic Planning
- Pharmacy Technician Experience
- Customer service
- Medical receptionist
- Computer skills
- Office experience
- Dental receptionist
- Medical scheduling
- Critical Thinking Skills
- Cash handling
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Patient Coordinator
Unique Smiles Dental
2022.12 - Current
Front Desk Agent
Best Western
2020.09 - 2022.12
Delivery Driver
J&D Pizza
2019.10 - 2020.06
Customer Service Associate
Family Dollar
2018.07 - 2020.08
Delivery Driver
Urban Mobility Now/Amazon
2017.09 - 2017.11
Product Technician
SEI Aarons
2016.12 - 2017.07
Pharmacy Technician
Walgreens
2015.10 - 2016.03
Help Desk Technician
Shriver Job Corps
2014.01 - 2014.11
No Degree - Computer Technology
Shriver Job Corps
High School Diploma -
Woonsocket High School
- Licensed [Job Title] - [Timeframe]
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