Summary
Overview
Work History
Education
Skills
Awards
Volunteerism And Professional Affiliations
Timeline
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ALEXANDER DEMERS

Pelham

Summary

Dynamic Salesman with proven success at UNITED-JOHNSON BROTHERS OF ALABAMA, excelling in sales performance management and customer relations. Adept at leveraging market trends to boost product visibility and drive revenue. Recognized for resolving client issues effectively while fostering strong business relationships and enhancing team collaboration.

Overview

14
14
years of professional experience

Work History

Merchandiser / Salesman

UNITED-JOHNSON BROTHERS OF ALABAMA
Bessemer
05.2015 - Current
  • Correspond to client inquiries promptly, answering product-related questions, providing helpful information, and promoting the best products to increase sales and achieve customer satisfaction.
  • Acknowledge clients’ issues and complaints, allotting time and effort to investigate while empathizing with clients.
  • Recommend new products and changes in market trends to keep accounts competitive, up-to-date, and prospering.
  • Resolve issues encountered on accounts by working closely with buyers to attain a common and agreeable solution.
  • Maintain knowledge of the marketplace as new products are acquired and discussed in the monthly sales meetings.
  • Communicate with colleagues regarding the company and departmental goals, utilizing team effort to increase sales.
  • Keep the upper management involved with the results of sales by presenting the daily sales goals and activity reports, ensuring the compliance of the proper model.
  • Demonstrate in-depth knowledge on products and sales methods and assist salesmen on any other help, if needed.
  • Create and cultivate a positive rapport with accounts and servicing buyers to keep healthy business relationships.

Falcon Scholar / Intern

SHELBY COUNTY MUSEUM AND ARCHIVES
Columbiana
08.2013 - 12.2014
  • Processed and prepared documents such as business or government forms and expense reports.
  • Reviewed files, records, and other documents to obtain information and respond to requests.
  • Maintained and updated the filing, inventory, mailing, and database systems, either manually or using a computer.
  • Computed and recorded data, as well as formatted, proofread, and edited correspondence and other documents from notes or dictating machines, using computers or typewriters.
  • Operated office machines (photocopiers, scanners, facsimile machines, voice mail systems, and personal computers).
  • Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

Merchandising and Inventory Specialist

BEST BUY
Alabaster
05.2014 - 09.2014
  • Managed product inventories, receiving and counting stock items and recording data manually or using a computer.
  • Verified computations by comparing to physical counts of stocks and investigating/adjusting discrepancies or errors.
  • Marked inventory items using identification tags, stamps, electric marking tools, and/or other labeling equipment.
  • Carefully packed and unpacked various items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Stored items in an organized and accessible manner in the warehouses, tool rooms, supply rooms, or other areas.
  • Prepared and maintained records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
  • Updated records on the use and/or damage of stock or stock handling equipment.
  • Cleaned and maintained supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.

Cashier / Bagger

WINN-DIXIE SUPERMARKETS
Pelham
03.2011 - 08.2011
  • Greeted customers entering establishments in a friendly and lively manner.
  • Answered customers' questions on products and requested information or assistance using the paging system as needed.
  • Received and processed customers’ payments accurately via cash, check, credit cards, vouchers, or automatic debits, as well as issued receipts, refunds, credits, or changes due.
  • Acknowledged and resolved customer complaints and/or assisted by providing information on procedures or policies.
  • Stocked shelves and marked prices on shelves and items.
  • Maintained a clean and orderly checkout area and completed other general cleaning duties, such as mopping floors and emptying trash cans.

Education

Bachelor of Science - Sociology

University of Montevallo
Montevallo, AL
12.2015

Skills

  • Sales & Market Trends
  • Visual merchandising
  • Inventory management
  • Sales forecasting
  • Surveys & Questionnaires
  • Reliability & Validity Evaluation
  • Statistics
  • Research & Reporting
  • Account Management
  • Leadership & Teamwork
  • Customer Service & Relations
  • Sales Performance Management
  • Issue Resolution
  • Program Management
  • Inventory
  • Supply & Logistics
  • Merchandising & Promotions

Awards

  • Dean's List, 2013-2014
  • Orientation Leader, 2013-2014
  • Falcon Scholar, 2013-2014

Volunteerism And Professional Affiliations

  • United-Johnson Brothers of Alabama – Beer Department, Volunteer
  • Lambda Chi Alpha Fraternity, Leader, Ritualist, 07/01/14-12/01/14, Fraternal Educator, 01/01/14-07/01/14, President, 07/01/13-12/01/13, Vice President, 2013-07/01/13, Secretary, 12/01/12-12/01/12
  • Sociology Club, Secretary
  • Presidential Partnerships and Outreach Strategic Planning Group, Member
  • Phi Chi Theta: National Professional Business and Economics Fraternity, Member
  • The Big Event, Volunteer

Timeline

Merchandiser / Salesman

UNITED-JOHNSON BROTHERS OF ALABAMA
05.2015 - Current

Merchandising and Inventory Specialist

BEST BUY
05.2014 - 09.2014

Falcon Scholar / Intern

SHELBY COUNTY MUSEUM AND ARCHIVES
08.2013 - 12.2014

Cashier / Bagger

WINN-DIXIE SUPERMARKETS
03.2011 - 08.2011

Bachelor of Science - Sociology

University of Montevallo

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