Alexander Demidov
Winter Haven
Summary
I am a dedicated and adaptable professional with experience in leadership, customer service, and fast-paced environments. My ability to multitask, problem-solve, and effectively communicate has allowed me to excel in roles that require teamwork, organization, and attention to detail. I am skilled in handling transactions, managing inventory, and ensuring high-quality service, while maintaining efficiency. With a strong work ethic and commitment to excellence, I thrive in both customer-facing and operational roles.
Overview
2
2
years of professional experience
Work History
Kitchen Leader
Chipotle
Winter Haven
04.2024 - Current
1. Food Preparation & Quality Control
- Ensure all food is prepared according to Chipotle’s standards.
- Maintain proper food safety and sanitation practices.
- Monitor ingredient freshness and prevent food waste.
- Train and mentor kitchen team members.
- Provide feedback to improve performance and efficiency.
- Assist in scheduling and managing kitchen staff.
- Keep track of ingredient levels and restock when necessary.
- Reduce waste by following portioning and FIFO (First In, First Out) methods.
- Communicate with managers about supply needs.
- Ensure all kitchen areas meet health and safety regulations.
- Enforce cleaning schedules for equipment and workstations.
- Maintain proper handwashing and hygiene standards.
- Work closely with the Service Leader to ensure smooth operations.
- Communicate any kitchen issues to the General Manager.
- Support a positive and productive work environment.
Customer Service Representative
Circle K Corp
Winter Haven
02.2023 - 06.2023
1. Customer Service
- Greet customers warmly and assist with their needs.
- Answer questions about products, promotions, and store policies.
- Handle customer complaints and escalate issues when necessary.
- Operate the cash register and process payments (cash, credit, debit, etc.).
- Issue receipts, refunds, or change accurately.
- Balance the cash drawer at the end of shifts.
- Stock shelves, coolers, and displays with merchandise.
- Keep the store clean, including floors, counters, and restrooms.
- Ensure proper food safety and handling procedures if the store sells food items.
- Monitor product levels and restock as needed.
- Check for expired or damaged products and remove them.
- Assist in receiving and organizing deliveries.
- Follow company policies and procedures, including age-restricted sales (alcohol, tobacco, lottery, etc.).
- Be aware of security risks and follow loss prevention protocols.
- Maintain a safe work environment for employees and customers.
Education
High School Diploma -
Lake Region High School
Eagle Lake, FL05-2023
Skills
- Food safety
- Inventory management
- Quality control
- Team development
- Cooking techniques
- Customer service
- Working under pressure
- Prioritization
Languages
Russian
Professional
Affiliations
- Attending Polk State to pursue a career in Physics
Timeline
Kitchen Leader
Chipotle
04.2024 - Current
Customer Service Representative
Circle K Corp
02.2023 - 06.2023
High School Diploma -
Lake Region High School
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