Alexander Diaz

Back of House Team Member

Chick-fil-A

04.2024 - 08.2025

Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
Performed shift side work as necessary to maintain kitchen output during peak service times.
Removed garbage, compost, and recycling, and placed in designated container areas.
Assisted with training new BOH staff members on established processes and goals.
Checked use by dates on food and beverage stock and maintained record of wasted items.
Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.
Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
Unloaded and stocked kitchen supplies.
Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.
Prepared food and drinks while following safe food handling procedures.
Maintained and sanitized service stations, prep areas, and countertops.
Checked food preparation and presentation to verify quality and consistency.
Ensured a safe working environment by adhering to strict sanitation guidelines and promptly addressing any hazards or potential issues.
Assisted in inventory management, regularly checking stock levels and ordering necessary supplies for smooth kitchen operations.
Developed strong problem-solving skills through adapting quickly to unforeseen challenges or changes within the busy kitchen environment.
Contributed to a positive customer experience by preparing high-quality dishes in a timely manner, following established recipes and presentation standards.
Pushed, pulled and transported large loads and objects.
Loaded dishes, glasses and tableware into dishwashing machines.