Summary
Overview
Work History
Skills
Software
Timeline
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Alexander Eddy

Assistant General Manager
Seattle,WA

Summary

Proactive current Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

8
8
years of professional experience

Work History

Assistant General Manager

Ivar's Acres Of Clams
Seattle , Washington
03.2023 - Current
  • Handled cash accurately and prepared deposits.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.

Bar/Dining Room Manager

Ivar's Acres Of Clams
Seattle, Washington
04.2021 - 03.2023
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Designed overall floorplans and coordinated modifications for events and special reservations.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Lead Bartender/Server Trainer

Ivar's Acres Of Clams
Seattle, WA
04.2016 - 04.2021
  • Trained new bartenders and servers on drink preparation, steps of service, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Sous Chef

Saint Johns Bar And Eatery
Seattle, Washington
09.2015 - 03.2020
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Planned promotional menu additions based on seasonal pricing and product availability.

Skills

Training and development background

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Software

Toast POS

MS Word

MS Excel

Timeline

Assistant General Manager

Ivar's Acres Of Clams
03.2023 - Current

Bar/Dining Room Manager

Ivar's Acres Of Clams
04.2021 - 03.2023

Lead Bartender/Server Trainer

Ivar's Acres Of Clams
04.2016 - 04.2021

Sous Chef

Saint Johns Bar And Eatery
09.2015 - 03.2020

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Alexander EddyAssistant General Manager