Alexander Eragbai
Mount Pleasant,MI
Summary
Mechanical Engineering Technology graduate with expertise in industry-standard software and tools. Strong background in technical problem-solving and team collaboration, with a commitment to continuous learning and adapting to industry trends. Results-oriented professional with a solid foundation in mechanical systems analysis and a track record of improving organizational success. Results-driven professional with a solid foundation in mechanical systems analysis and technical problem-solving. Demonstrated success in enhancing customer relationships and streamlining sales operations. Innovative Technology Educator known for high productivity and efficient task completion. Specialized in curriculum development, digital literacy instruction, and classroom technology integration. Excel at communication, problem-solving, and adaptability, ensuring effective teaching and positive learning environments.
Overview
10
10
years of professional experience
Work History
Sales Rep
Home Depot, Inc.
Mount Pleasant, MI
04.2024 - Current
- Assisted customers with product selection and answered inquiries.
- Maintained store inventory levels and organized merchandise displays.
- Collaborated with team members to enhance customer service experiences.
- Demonstrated product features to educate customers on usage.
- Processed transactions accurately at the point of sale system.
- Trained new employees on sales techniques and operational procedures.
- Resolved customer complaints and ensured satisfaction through effective communication.
- Developed key customer relationships to increase sales.
Retail Associate
Wal-Mart Stores, Inc.
06.2021 - 06.2023
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization on sales floor.
- Collaborated with team to achieve daily store goals.
- Handled merchandise returns and exchanges efficiently.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Greeted customers and provided excellent customer service.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted with special projects such as reorganizing the store layout or launching new products.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Dining Hall Associate
Central Michigan University
09.2021 - 12.2021
- Coordinated student events and activities to enhance campus engagement.
- Managed communication between departments to streamline project workflows.
Sales Associate
McDonald Corporation
Novi, Michigan
06.2020 - 01.2021
- Maintained store organization and cleanliness to create a welcoming environment.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Collaborated with team members to restock shelves and manage inventory levels.
- Handled customer complaints and resolved issues effectively to ensure satisfaction.
- Participated in team meetings to discuss sales strategies and upcoming promotions.
- Trained new associates on store policies, procedures, and customer service best practices.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
Industrial Technology Teacher Assistant
Walled Lake Western
Walled Lake, Michigan
09.2015 - 06.2019
- Developed engaging lesson plans integrating technology and hands-on learning approaches.
- Facilitated classroom discussions promoting critical thinking and collaboration among students.
- Implemented educational software enhancing students' digital literacy and problem-solving skills.
- Guided students in using various technologies, including coding platforms and multimedia tools.
- Collaborated with colleagues to create interdisciplinary projects incorporating technology across subjects.
- Assessed student progress using diverse evaluation methods and provided constructive feedback.
- Provided technical support services at parent-teacher nights or open house events.
- Developed and implemented technology-based curriculum for students in grades 9-12.
Education
Bachelor of Science - Mechanical Engineering Technology
Central Michigan University
Mount Pleasant, MI05-2025
Associate of Applied Science - Math & Science
Mid Michigan
Harrison, MI05-2025
High School Diploma -
Walled Lake Western High School
Wixom03.2019
Skills
- Autodesk Inventor and Revit
- Fusion 360 and Photoshop
- Sketch and SIMPLIFY3D
- Citrix Workspace and WebEx
- Zoom and GRABCAD
- Onshape and SOLIDWORKS
- Mechanical systems analysis
- Technical problem solving
- Customer service and support
- Project management
- Effective communication
- Team collaboration
- Data analysis
- Strategic planning
- Inventory management
- Software proficiency
- Account development and retention strategies
- Customer retention and relationship building
- Staff training and personnel training
- Territory growth and network development
- Complex problem-solving techniques
- Product knowledge and solutions planning
- Sales closing techniques and relationship selling
Leadership Experience
- Honor Roll Awards, 09/15 - 05/19
- Link Crew Leader, 09/18 - 05/19
- Multicultural Advancement Scholar (MAC SCHOLAR), 09/19 - Present
- D.R.E.A.M. Central Eboard member, 01/20 - 01/22
- National Society of Collegiate Scholars (NSCS) Member, 07/20 - Present
- African Student Association Student Government Association (SGA), 09/19 - 05/20
- D.R.E.A.M Central Secretary, 09/19 - 01/22
- D.R.E.A.M Central Public Relations Officer, 09/20 - 01/22
- African Student Association Vice President, 03/21 - 05/22
- African Student Association President, 03/22 - 05/23
Activities
- National Society of Collegiate Scholars (NSCS) member, 09/19 - Present
- Student of The Year Award, Walled Lake Western High School, 05/19
- Second Place State winner in nationwide - Engineering State Fair, 03/19
- Fourth Place Regional winner of The Michigan - Industrial Technology Education, 03/18
- Second Place winner of The Michigan - Industrial Technology Education, 03/17
- First Place Regional winner of The Michigan - Industrial Technology Education & Architecture, 03/17
References
References available upon request.
Timeline
Sales Rep
Home Depot, Inc.
04.2024 - Current
Dining Hall Associate
Central Michigan University
09.2021 - 12.2021
Retail Associate
Wal-Mart Stores, Inc.
06.2021 - 06.2023
Sales Associate
McDonald Corporation
06.2020 - 01.2021
Industrial Technology Teacher Assistant
Walled Lake Western
09.2015 - 06.2019
Bachelor of Science - Mechanical Engineering Technology
Central Michigan University
Associate of Applied Science - Math & Science
Mid Michigan
High School Diploma -
Walled Lake Western High School
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