Alexander Fellows
Hart,MI
Summary
Accomplished Operations Manager with a proven track record at Dollar General Store, adept in resource allocation and data analysis. With the goal of obtaining a production job starting at 30 dollars and hour leading to a 23 year career. Skilled in fostering positive relationships and enhancing customer satisfaction through strategic improvements. Demonstrates a strong commitment to safety and goal setting, ensuring streamlined processes and organizational advancement. .
Overview
20
20
years of professional experience
Work History
Manager of Operations
Dollar General Store
01.2023 - Current
- Partnered with vendors and suppliers to effectively manage and budget.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Interacted well with customers to build connections and nurture relationships.
- Developed and maintained relationships with external vendors and suppliers.
Merchandise Service Team
Lowe's
04.2017 - 11.2020
- Cultivated interpersonal skills by building positive relationships with others.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
All Positions
Save-A-Lot
02.2005 - 09.2019
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Passionate about learning and committed to continual improvement.
- Delivered services to customer locations within specific timeframes.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Ludington High School
Ludington Mi06-1996
Skills
- Safety procedures
- Data analysis
- Resource allocation
- Goal setting
- Supply chain management
- Customer service
- Vendor management
- Process improvement
Timeline
Manager of Operations
Dollar General Store
01.2023 - Current
Merchandise Service Team
Lowe's
04.2017 - 11.2020
All Positions
Save-A-Lot
02.2005 - 09.2019
High School Diploma -
Ludington High School
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