Alexander Fomenko
Hilo,Hawaii
Summary
Skilled at using educational knowledge and communication to achieve goals. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner with over 3 years of experience in consumer services.
Overview
7
7
years of professional experience
Work History
Team Member
Jamba Juice
Hilo, HI
02.2019 - 10.2020
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers, managers, and customers.
Jewelry Consultant
Zales The Diamond Store
Hilo, HI
10.2020 - Current
- Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
- Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
- Named number one seasonal sales associate before promoted to part-time.
- Developed extensive conflict resolution skills as result of diffusing tense situations with unhappy customers.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Engaged with customers to effectively build rapport and lasting relationships.
- Drove team revenue totals by bringing in $180,000 in sales during 2021, consistently exceeding personal sales goal.
- Upsold $169,000 in warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals during 2021.
- Was responsible for opening and closing store as keyholder.
- Responsible for maintaining inventory counts and audits when discrepancy is found.
Education
High School Diploma -
Hawaii Academy of Arts And SciencePublic Charter School
05.2019
Skills
- Fast learner
- Effective communicator
- Patient and perceptive problem solver
- Detail oriented
- Responsible/reliable & collaborates well
- Salesmanship
- Customer Service
- Cash Handling
- Store opening and closing
- Point of sale operation
Additional Information
References:
Nathanial Bailey | Sales Associate | DHC Dodge of Temecula | (951)691-2683
Timeline
Jewelry Consultant
Zales The Diamond Store
10.2020 - Current
Team Member
Jamba Juice
02.2019 - 10.2020
High School Diploma -
Hawaii Academy of Arts And SciencePublic Charter School