ALEXANDER FORBES
Auburndale,MA
Summary
Results-driven business professional with expertise in sales, marketing, account management, and business operations. Adept at driving revenue growth, optimizing client relationships, and executing strategic initiatives. Strong leadership, communication, and analytical skills.
Proven history of achievement in growing accounts through proactive and hands-on strategies. Adept at partnering with internal teams to build revenue and service accounts. Good reporting and recordkeeping abilities.
Overview
7
7
years of professional experience
Work History
National Account Liaison
Dane Street
01.2023 - 02.2025
- Served as main escalation point for largest national clients
- Headed all RFP responses and identified new and current client opportunities
- Drove national client growth (42% in 2024)
- Retained 100% of client base in 2024
- Collaborated with all sales teams to optimize marketing and outreach strategies that were implemented company wide
Large Market Account Coordinator
Delta Dental of Massachusetts
11.2021 - 01.2023
- Managed largest book of business to improve client satisfaction and retention
- Led utilization review meetings and presented finalist presentations (92% success rate)
- Developed relationships with national brokerage firms and major employers
Federal/Government Account Liaison
Dane Street
11.2020 - 11.2021
- Secured over $250K in annual State and Federal contracts
- Won 4 contracts carrying 5+ year terms
- Expanded relationships in federal, state, and commercial markets
National Sales Specialist
Dane Street
05.2019 - 11.2020
- Advised C-suite on major bid decisions and marketing strategies
- Led all RFP projects from inception resulting in 81% winning percentage
National Sales Analyst
Dane Street
04.2018 - 05.2019
- Contributed to largest growth in national client base by 150%
- Supported national sales in acquiring new clients and enhancing market penetration
- Provided CRM-based insights for account growth
- Identified over 1,000 new leads in a 3 month period
Education
Bachelor of Arts - Sports Management
Lyndon State College
Lyndonville, Vermont01.2016
Skills
- CRM
- HubSpot
- Microsoft Office
- RFP
- Monthly reporting coordination
- Data interpretation
- Sales expertise
- Salesforce
- Public Speaking
- Account servicing
- Client acquisition
Accomplishments
- Revenue Growth Achievement, Secured $1.5M in new contracts through strategic client engagement.
- Client Growth Increase, Improved national client retention rate by 42% year-over-year.
- High RFP Success, Achieved 92% success rate in finalist presentations for major accounts.
- Federal Contract Expansion, Expanded federal contracts by 80% in one year.
Timeline
National Account Liaison
Dane Street
01.2023 - 02.2025
Large Market Account Coordinator
Delta Dental of Massachusetts
11.2021 - 01.2023
Federal/Government Account Liaison
Dane Street
11.2020 - 11.2021
National Sales Specialist
Dane Street
05.2019 - 11.2020
National Sales Analyst
Dane Street
04.2018 - 05.2019
Bachelor of Arts - Sports Management
Lyndon State College
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