Alexander Fortunato
Chicago,IL
Summary
Professional Summary
Results-driven sales professional with over 7 years of progressive experience in enterprise sales, account management, and client retention across both the private and public sectors. Proven track record of exceeding revenue targets, negotiating favorable multi-year contracts, and delivering tailored solutions that meet evolving client needs. Demonstrated ability to manage the full sales cycle, from opportunity development through closing and post-sale service coordination. Skilled in cultivating long-term client relationships, resolving customer issues efficiently, and aligning offerings with safety, compliance, and modernization requirements. Strong background in managing service renewals, implementing CRM systems, and collaborating cross-functionally to support operational delivery. Military reserve experience adds depth in logistics, cybersecurity, and disciplined execution under pressure.
Overview
8
8
years of professional experience
Work History
Supply Chain Specialist (Reservist)
United States Marine Corps Reserve
02.2020 - Current
- Led procurement and inventory oversight for critical supply operations, ensuring cost-effective, mission-ready logistics.
- Developed protocols aligned with evolving cybersecurity standards, improving data protection across systems.
- Skills: Supply Chain Management, Logistics, Security Compliance, Organizational Leadership
Enterprise Sales Manager
SunJoy Group Inc
11.2022 - 09.2024
- Delivered over $23 million in sales revenue in under two years, exceeding annual targets and projecting $15 million for 2024.
- Negotiated favorable multimillion-dollar contracts, ensuring profitability while maintaining long-term client satisfaction.
- Assessed and aligned client needs with strategic product solutions, improving customer retention by 35%.
- Spearheaded CRM optimization and client file management to ensure accuracy, transparency, and compliance with internal procedures.
- Implemented data-driven sales strategies that reduced the sales cycle by 25% and improved close rates by 20%.
- Collaborated with operations to deliver on contract expectations and maintain high customer satisfaction.
- Skills: Negotiation, Enterprise Sales, CRM, Client Retention, Strategic Planning, Team Leadership
Sales Account Manager
SunJoy Group Inc
03.2022 - 11.2022
- Proactively secured and renewed maintenance agreements with key customers, strengthening client partnerships.
- Supported pricing estimates and proposal development for customized service packages, tailored to client needs.
Senior Sales Implementation Consultant
The Shelby Group
12.2020 - 01.2022
- Managed client onboarding and product deployment for Fortune 500 accounts, increasing software adoption by 50%.
- Built and maintained trusted relationships with executives, ensuring ongoing alignment with client objectives.
- Facilitated detailed documentation and reporting on project outcomes and customer feedback.
Sales Development Lead
DSI
06.2018 - 12.2020
- Closed strategic deals ranging from $50K–$100K by aligning customer needs with product solutions and company goals.
- Provided client insights and competitive intelligence to inform go-to-market strategies and product enhancements.
Sales Development Representative
DSI
07.2017 - 06.2018
- Contributed to lead generation campaigns that increased conversion rates by 30% through collaborative marketing and sales efforts.
Education
Bachelor's Degree - History
University of Kansas
01.2015
Timeline
Enterprise Sales Manager
SunJoy Group Inc
11.2022 - 09.2024
Sales Account Manager
SunJoy Group Inc
03.2022 - 11.2022
Senior Sales Implementation Consultant
The Shelby Group
12.2020 - 01.2022
Supply Chain Specialist (Reservist)
United States Marine Corps Reserve
02.2020 - Current
Sales Development Lead
DSI
06.2018 - 12.2020
Sales Development Representative
DSI
07.2017 - 06.2018
Bachelor's Degree - History
University of Kansas