Alexander Fox
Arnold,Missouri
Summary
Proven leader and marketing strategist with a track record of increasing sales and customer engagement and increasing profitability at Celestial Snax LLC. Expert in team leadership and internet marketing, achieving significant audience growth through new marketing campaigns. Excelled in customer relations, boosting store profitability and fostering strong team dynamics. Skilled in Sales and Promotional Marketing, with a knack for surpassing targets through effective promotional planning.
Overview
6
6
years of professional experience
Work History
Store Manager
Celestial Snax LLC
01.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Approved regular payroll submissions for employees.
- Managed marketing and social media campaign's
- B2B large quantity sales experience
Social Media Marketing Manager
STL SmokeSupply LLC
03.2019 - 10.2020
- Managed multiple social media platforms for increased engagement and audience growth.
- Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
- Increased website traffic through effective content creation and search engine optimization strategies.
- Maintained a consistent brand voice across all channels, fostering trust among followers and customers.
- Collaborated with cross-functional teams to develop cohesive marketing plans and messaging.
- Created collaborative efforts with upcoming brands and marketing channels to increase new volume
- Collaborative efforts include social media presence with influencer based promotion and viral based content on brand social channels
- Experience in creating "guerilla" marketing campaigns to exceed customer expectations in a unexpected environment
- Monitored industry trends to stay ahead of competitors, adjusting tactics as needed.
- Coordinated with design and media teams to develop high-quality creative assets.
- Worked exclusively as head Marketing Director for a pervious cannabis event with over 500+ local attendees
Telephone Sales Representative
Home Sweet Home
05.2018 - 01.2019
- Led customers through smooth sales processes.
- Participated in ongoing professional development opportunities related to industry advancements or relevant skill-building workshops.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Achieved our monthly placed goals for multiple months in a row
- Increased sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets.
- Answered questions during initial contact and follow-up calls with sales prospects.
- Maintained strong call control to keep customers focused on sales offerings.
- Answered calls, took messages, and transferred calls to correct individuals.
- Followed up with customers to solicit further sales.
- Overcame objections using friendly, persuasive strategies.
- Utilized sales techniques to build customer interest and close sales.
Education
High School Diploma -
Mehlville High School
St Louis, MO05.2020
Skills
- Customer Relations
- Team Leadership
- Goals and performance
- Sales professional
- Special Events
- Promotional planning
- Marketing campaigns
- Internet Marketing
- Social Media and Marketing
- Sales training development
Timeline
Store Manager
Celestial Snax LLC
01.2021 - Current
Social Media Marketing Manager
STL SmokeSupply LLC
03.2019 - 10.2020
Telephone Sales Representative
Home Sweet Home
05.2018 - 01.2019
High School Diploma -
Mehlville High School
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