Alexander Gaddis
Cheff
Hermiston,OR
Summary
Dedicated Veteran focused on applying two and a half years of military experience to gain employment in the civilian sector. Exceptionally hard worker well-versed in supply and inventory management. Two years in culinary arts program, experience working in fast paced high pressure environments. Committed to the job and maintaining efficiency whilst building a positive relationship with customers and employees.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Line Cook
Darden/Olive Garden
04.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Head Cook
Eddies Phillys
09.2021 - 04.2023
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for safe working environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Mentored junior cooks, providing guidance on culinary techniques and fostering professional growth within team.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
Manager
Cadillac Grille
08.2020 - 08.2021
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Home Dept Clerk
Fred Myer
04.2020 - 08.2020
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined inventory management for improved stock availability and reduced waste.
- Reduced out-of-stock occurrences through diligent monitoring of inventory levels and proactive replenishment efforts.
- Developed productive team of associates through effective coaching, mentoring, and performance evaluations.
- Supported cross-functional teams in achieving overall store objectives by sharing best practices from the home department.
- Ensured compliance with company policies and procedures, maintaining a safe working environment for all employees.
- Conducted regular audits of merchandise displays, ensuring consistency with company standards and guidelines.
- Oversaw visual merchandising projects for seasonal transitions, resulting in increased foot traffic and sales.
Tier 2 Tech Support
Verizon
10.2019 - 04.2020
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
- Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
- Researched product and issue resolution tactics to address customer concerns.
- Monitored systems in operation and quickly troubleshot errors.
Cannon Crewmember
US Army
11.2016 - 05.2019
- Contributed to mission success with timely execution of firing commands in high-pressure situations.
- Reduced equipment downtime with proactive identification of potential issues before they became critical failures.
- Ensured accurate target acquisition through diligent calculations and adjustments for distance, elevation, and wind conditions.
- Expanded personal knowledge of artillery systems through ongoing research and professional development opportunities.
- Optimized ammunition inventory management through meticulous record-keeping and reporting procedures.
- Facilitated team cohesion by actively participating in group training events, fostering a collaborative environment focused on continual improvement.
- Increased overall crew safety by enforcing strict adherence to safety protocols during live-fire exercises and deployments.
- Developed strong relationships with adjacent units, facilitating seamless cooperation during joint missions and exercises.
Education
High School -
05.2015
- Elected to Student President 2014-2015
- Led weekly morning fitness group
Culinary Arts Certification - Culinary Arts
05.2015
Worked as student teacher in final year
Led courses on proper work safety and knife skills
completed additional training in kitchen management
Skills
- Team Management
- Inventory control and record keeping
- Complaint resolution
- Menu development
- Performance Improvement
- Recruitment
- Kitchen equipment operation and maintenance
- Pre-shift walk-through
Certification
- Food Handlers Card
- Culinary Arts Program certificate
Work Preference
Work Type
Full TimeImportant To Me
Career advancementFlexible work hoursStock Options / Equity / Profit SharingPersonal development programsAccomplishments
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
- Re-designed kitchen stations and equipment placement which increased productivity and enhanced workflow processes.
- Created signature dish which generated high-interest and became best-selling dinner entrée.
- Designed whole new menu, including meal selections, beverages and pricing.
Timeline
Line Cook - Darden/Olive Garden
04.2023 - Current
Head Cook - Eddies Phillys
09.2021 - 04.2023
Manager - Cadillac Grille
08.2020 - 08.2021
Home Dept Clerk - Fred Myer
04.2020 - 08.2020
Tier 2 Tech Support - Verizon
10.2019 - 04.2020
Cannon Crewmember - US Army
11.2016 - 05.2019
Centennial Job Corps - High School,
Centennial Job Corps - Culinary Arts Certification, Culinary Arts