Alexander Garcia
Brackettville,TX
Work History
Revenue Officer
Internal Revenue Service, IRS
12.1999 - 09.2025
- Analyzed taxpayer data to ensure compliance with federal regulations.
- Assisted in developing and implementing tax collection strategies.
- Reviewed case files for accuracy and completeness prior to assessments.
- Collaborated with cross-functional teams to resolve taxpayer inquiries effectively.
- Promoted transparency through clear reporting of findings during audits, enhancing understanding between taxpayers and the agency.
- Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
- Developed strong working relationships with taxpayers, fostering trust and encouraging voluntary compliance.
- Contributed to a positive work environment through proactive collaboration and effective communication with colleagues.
- Maintained detailed case documentation, ensuring accurate recordkeeping and streamlined communication among team members.
- Exceeded performance targets consistently by prioritizing tasks effectively and managing caseloads efficiently.
- Improved data accuracy by validating taxpayer information and updating records as needed.
- Leveraged negotiation skills to secure favorable settlements with delinquent taxpayers while maintaining professionalism at all times.
- Provided exceptional customer service to address taxpayer inquiries and resolve disputes quickly.
- Enhanced taxpayer education by conducting informative workshops and providing helpful resources.
- Considered alternative means of resolving tax debt issues if taxpayer could not pay
- Collaborated with cross-functional teams to identify underreported income and enforce tax laws.
- Conducted thorough investigations to uncover hidden assets, increasing revenue collection success rates.
- Mentored junior staff members, sharing valuable knowledge gained from years of experience in the field of revenue collection.
- Participated in continuous professional development opportunities to stay current on industry trends and best practices in revenue collections.
- Furnished taxpayer assistance and information to general public.
- Streamlined audit processes for improved efficiency and timely resolution of cases.
- Negotiated payment agreements with delinquent taxpayers, ensuring prompt debt resolution.
- Assisted in the development of new policies and procedures for more efficient revenue collection practices.
- Identified potential fraud cases, leading to the recovery of unpaid taxes and prevention of revenue loss.
- Conducted research, interviews and investigations for information pertaining to alleged criminal violations.
- Utilized advanced software tools to analyze financial data, pinpointing discrepancies for further investigation.
- Collected delinquent federal taxes and secured all delinquent returns.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
- Kept case data and contact information up to date to expedite proceedings.
- Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
- Prepared tax returns for individuals and businesses.
- Produced briefs, located records and organized documentation to support court cases.
- Recommended financial solutions in relation to tax implications.
- Conducted call audits to assess interaction quality, accuracy and service success.
Summary
25 years of experience working for the Internal Revenue Service. Customer service representative in accounts management. Contact representative in ACS (Automated Collection Service) Collection. 5 years experience in the Wage & Investment Division, and 20 years experience in the Small Business Self Employed Division. Results-driven finance professional prepared to excel in revenue management. Demonstrates strong track record of identifying tax discrepancies and ensuring compliance. Reliable team collaborator known for adaptability and focus on achieving financial goals. Experienced with tax law enforcement, financial analysis, and collection processes. Utilizes effective communication skills to resolve complex tax issues and ensure compliance. Knowledge of regulatory requirements and strong track record of meeting collection targets. Knowledgeable with solid background in revenue management and compliance enforcement. Successfully identified and resolved complex tax discrepancies, ensuring accurate and timely collections. Proven ability to communicate effectively and work collaboratively with diverse teams. Professional with strong background in financial management and compliance, equipped to drive revenue growth and enhance operational efficiency. Known for strategic analysis, tax regulation expertise, and keen problem-solving skills. Proven ability to collaborate effectively within teams, adapt to evolving challenges, and deliver consistent results. Highly reliable and focused on achieving measurable outcomes. Communicative Revenue Officer versed in analyzing and interpreting financial records and business practices to determine appropriate resolutions for both government and taxpayers' interest. Customer-oriented and reliable with knowledge of advanced collections actions and concepts. Adept at communicating with over multiple taxpayers daily. Fair Revenue Officer bringing many years of research and mathematics experience combined with sound knowledge of business organization and commercial practices. Keen understanding of investigative techniques and methods with skills in delinquent collection. Responsible Revenue Officer with familiarity with tax laws, regulations, procedures and precedents. Wide knowledge of federal and state laws with respect to collection and assessment. Outstanding investigative skills analyzes financial records in order to verify information. Diligent, detail-oriented and experienced enforcement officer offering solid understanding of legal and regulatory issues surrounding collection enfircement activities. Background reviewing large data sets with speed and accuracy to verify integrity of information. Talent spotting anomalies in data, information and documentation. Efficient Tax Examiner with 25 years of tax preparation experience. Skilled in accurately transcribing updated taxpayers' demographics and other information. Type 60-80 wpm and verifies accurate transcription of all forms and entries. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Tax Consultant position. Ready to help team achieve company goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Dynamic individual with hands-on experience in financial analysis and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Tech-savvy with hands-on experience in emerging technologies and passion for continuous improvement. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Education
High School Diploma -
08.1986 - 05.1989
No Degree - General Studies
05.1988 - 08.1991
Skills
Debt management
Interpersonal communication skills
Account monitoring
Auditing techniques
Account reconciliation
Cash flow management
Professional telephone demeanor
Account balancing
Budget planning
Information tracking
Cost control
Tax compliance
Revenue forecasting
Tax law
Number-savvy
Background checks proficiency
Investigative techniques
Researching
Detailed documentation
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Leadership skills
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Organizational skills
Team collaboration
Decision-making skills
Strategic thinking
Active listening
Effective communication
Adaptability and flexibility
Data entry skills
Basic accounting principles
Decision-making
Recordkeeping and documentation
Teamwork skills
Relationship building
Team building
Task prioritization
Account discrepancies
Self motivation
Interpersonal skills
Analytical thinking
Conflict resolution
Goal setting
Professionalism
Public speaking
Payment processing
Time management abilities
Continuous improvement
Adaptability
Written communication
Financial record keeping
Data analysis
Audits
Tax code interpretation
Professional demeanor
Problem-solving aptitude
Excellent negotiation skills
Compliance review
Analytical reasoning
Research proficiency
Fraud investigation
Regulatory compliance
Analytical skills
Delinquent account management
Financial analysis
Tax law understanding
Payment plan processing
Fraud detection
Audit management
Additional Information
ACTS Retreat member since year 2013.
Ministry of the Third Cross Director December 2019.
Timeline
Revenue Officer - Internal Revenue Service, IRS
12.1999 - 09.2025
Southwest Texas Junior College - No Degree, General Studies
05.1988 - 08.1991
Del Rio High School - High School Diploma,
08.1986 - 05.1989