Summary
Overview
Work History
Skills
Timeline
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Alexander Gates

Coudersport,Pennsylvania

Summary

Hard working and reliable manager with the bulk of my experience serving expectations for customers and clients. Passionate about growth and personal development I use effective communication and interpersonal skills to build working relationships on my team. Skilled at problem solving and adapting to new, ever changing circumstances.

Overview

13
13
years of professional experience

Work History

Warehouse Manager

Dajon
03.2024 - 06.2025
  • Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
  • Led a team of 20+ staff, providing mentorship and training on best practices and operational standards.
  • Implemented inventory management systems, improving accuracy in stock levels and reducing discrepancies.
  • Developed logistics strategies, optimizing shipping processes to enhance delivery timelines and customer satisfaction.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.

FC Associate

Amazon
02.2022 - 02.2024
  • - Lead associates through Week 1 onboarding with new hire groups in Prep / Recieve as a Leaning Ambassador
  • - Assisted operations as a PG in Prep / Recieve including sending line updates and headcounts while effectively communicating with management
  • - Completed PIT and TDR training to become proficient on the tote recieve dock. Also earning a Jam clear certificate to assist clearing jams on the tote conveyor.
  • - Completed problem solver training now competent in solving issues in Jackpot, NPC and Prep / Recieve
  • - Earned Amazon Associate of the Month recognition

Route Manager

The Flyer Distributor
03.2018 - 02.2022
  • - Ran full operations in the Phoenix area with headquarters based in Las Vegas including but not limited to hiring, mangement of routes / personnel and record keeping
  • - Negotiated with business owners and marketing managers on direct marketing packages while using their input to create a map and route the delivery
  • - Managed shipments and storage warehouse where clients flyers and marketing material was held until distribution

Assistant Manager

Vans
09.2012 - 01.2018
  • Led team in achieving sales targets through effective coaching and performance management.
  • Streamlined inventory processes, improving stock accuracy and reducing discrepancies.
  • Implemented staff training programs to enhance customer service skills and product knowledge.
  • Developed visual merchandising strategies that increased store traffic and engagement.
  • Fostered a collaborative team environment by conducting regular performance reviews and feedback sessions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.

Skills

  • Communication
  • Problem Solving
  • Time Management
  • Detail Oriented

Timeline

Warehouse Manager

Dajon
03.2024 - 06.2025

FC Associate

Amazon
02.2022 - 02.2024

Route Manager

The Flyer Distributor
03.2018 - 02.2022

Assistant Manager

Vans
09.2012 - 01.2018
Alexander Gates