ALEXANDER G. BAUMWELL
Stuart,FL
Summary
Accomplished and motivated hospitality leader with a versatile background in the automotive industry, extensive experience in the hospitality business, and service in the US Military. Recognized for goal-focused mentality, intelligence, organizational prowess, and strong communication skills. Driven by a deep desire to consistently surpass expectations and embrace new career opportunities.
Overview
12
12
years of professional experience
Work History
Dining Services Supervisor
Brookdale Senior Living
10.2023 - Current
- Co-manage the Dining Services Department under the leadership of the Dining Services Director
- Create the department schedule for both Front and Back of the House staff
- Assisted with catering events, planning menus, resident outreach, coordinating food preparation, and supervising service staff
- ServSafe Certified, PIC during County and OKTA health inspections, and ensured safe and professional adherence by staff at all times
- Reorganized and labeled dry storage, walk-in cooler and freezer, and all reach-ins in adherence with FIFO and proper cooler mapping standards
- Helped organize and streamline the department through creating floor charts, sidework checklists, and service procedures
Bartender / Head Server
Colab Kitchen
11.2022 - 10.2023
- Trained onboarding servers and bartenders
- Served high customer volumes during special events
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Entrusted with managing the owners VIP private events
RV Sales Consultant | Service Writer
Camping World
09.2021 - 07.2022
- Extensive product knowledge on over 350 unique pieces of inventory
- Greeted customers, helped locate merchandise and suggested suitable options
- Listened to customer needs and desires to identify and recommend optimal products
- Qualified buyers, negotiated purchase prices and explained sales, warranty and optional products
- Worked effectively with repair staff and parts providers, staying current on availability and service processes
- Logged work orders and change orders into software database to track job status
Certified Sales and Leasing Consultant
Wallace Chrysler Dodge Jeep Ram
11.2020 - 02.2021
- Scheduled appointments with prospective customers in order to meet face-to-face, demonstrated features and discussed options
- Negotiated on strategic pricing and obtained favorable deal terms
- Matched customers with vehicles suited to individual needs, desires and means
- Assisted the Sales Team in delivering over 200 sold units a month with a personal average of 15
- Innovated new configuration of lot to better showcase products
Certified Sales and Leasing Consultant
Advantage Ford
07.2020 - 10.2020
- Pursued existing and potential customers by phone, in person, email, and text message to generate leads and close sales
- Provided each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Demonstrated vehicles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services
Head Server
NAPA On Providence | New South Kitchen & Bar
07.2017 - 03.2020
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
- Training, testing, and certifying new hires for serving and bartending
- Obtained extensive knowledge on wine and appropriate service
- Passed “secret shopper” tests with 104% and 108%
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest
Bartender
Reid's Fine Foods
07.2016 - 07.2017
- Promptly promoted to bartender, replacing original bar manager
- Developed a personal clientele base of consistent regulars
- Assisted in development of rules and code of conduct during 2017 restaurant restructure
Event Manager
Ballantyne Country Club
02.2015 - 07.2016
- Provided full-time fine dining service to clientele of an upscale club
- Coordinated resources to plan and execute a variety of different events held at the Country Club
- Developed mixology knowledge and displayed versatility by managing and tending various types of event bars
Aerospace Propulsion Technician
United States Air Force
09.2012 - 01.2015
- Maintained and repaired F16 fighter jet engines using mechanical training and skills
- Performed inventory tasks and parts requisition
- Survival Evasion Resistance Escape training, M16 rifle marksmanship, trauma field first-aid, Mission Oriented Protective Posture, and chemical and PPE training
- Experience with flight line and test cell operations
- Obtained Secret Security Clearance
- Earned Flight Line Driver License
Education
ServSafe Manager Certification - Certificate
National Restaurant Association
07.2024
Class D Security License - Online
The Security Training Group
06.2020
Airframe and Powerplant License - Certification
Sheppard Air Force Base
Wichita Falls, TX05.2013
Basic Military Training -
US Air Force
San Antonio, TX11.2012
High School Diploma -
Providence Senior High School
Charlotte, NC06.2012
Skills
- CPR and AED Certified
- ServSafe Certified
- Computer Proficiency
- Microsoft Office 365
- Exceptional Organizational Ability
- Hospitality and Restaurant Management
- Serving and Bartending Trainer
- Staff Management
- Event Management
- Guest Relation Skills
Timeline
Dining Services Supervisor
Brookdale Senior Living
10.2023 - Current
Bartender / Head Server
Colab Kitchen
11.2022 - 10.2023
RV Sales Consultant | Service Writer
Camping World
09.2021 - 07.2022
Certified Sales and Leasing Consultant
Wallace Chrysler Dodge Jeep Ram
11.2020 - 02.2021
Certified Sales and Leasing Consultant
Advantage Ford
07.2020 - 10.2020
Head Server
NAPA On Providence | New South Kitchen & Bar
07.2017 - 03.2020
Bartender
Reid's Fine Foods
07.2016 - 07.2017
Event Manager
Ballantyne Country Club
02.2015 - 07.2016
Aerospace Propulsion Technician
United States Air Force
09.2012 - 01.2015
Class D Security License - Online
The Security Training Group
Airframe and Powerplant License - Certification
Sheppard Air Force Base
Basic Military Training -
US Air Force
High School Diploma -
Providence Senior High School
ServSafe Manager Certification - Certificate
National Restaurant Association