Alexander Gomez
Tulsa,OK
Summary
Experienced Sales Manager with over 15 years in driving business growth through strategic sales and marketing approaches. Proficient in translating complex concepts into effective sales plans, fostering critical business relationships, and optimizing decision-making. Demonstrated expertise in managing cross-functional teams, implementing process improvements, and enhancing operational performance.
Overview
21
21
years of professional experience
Work History
Operations Manager
Delaware North Food Services
09.2021 - Current
- Enhanced productivity by streamlining operational processes and reducing waste.
- Drove efficiency improvements by leading cross-functional team initiatives across departments.
- Elevated staff performance through the development of comprehensive training programs.
- Identified workflow bottlenecks by analyzing metrics, initiating continuous improvement efforts.
- Ensured timely material delivery by managing efficient supply chain logistics.
- Optimized stock levels and minimized costs through inventory management system implementation.
RV Sales Professional
Camping World Of Tulsa
10.2019 - 2021
- Achieved $1.5M in new sales during the inaugural year with the organization.
- Utilized an entrepreneurial mindset to transform interested prospects into loyal customers.
- Executed proactive customer service by personally reaching out regarding purchased products.
- Resolved customer issues through hands-on support, enhancing overall satisfaction and retention.
- Fostered strong relationships with clients to encourage repeat business and referrals.
- Conducted follow-up calls to ensure customer satisfaction and address any product-related concerns.
- Collaborated with team members to streamline customer service processes and improve efficiency.
Sales & Marketing Manager
Key Plus Broadcasting Radio Group
10.2014 - 10.2019
- Achieved 35% sales growth by launching targeted marketing strategies and initiatives.
- Established strong client relationships to maintain key accounts and drive sales.
- Analyzed previous campaign data to develop effective marketing and sales plans.
- Coordinated sales campaigns and trained representatives to enhance team performance.
- Oversaw marketing initiatives including surveys and events to attract new accounts.
Account Manager
El Nacional Hispanic Media
11.2004 - 11.2014
- Realized creative and cost-effective sales programs; saw a 45% year-over-year increase in client retention. Performed on average 10 client meetings per week. Manage all sales forecasting, goal setting, and performance reporting activities for owned accounts. Quarterback a team of seasoned partners, managers, and account coordinators.
- Supervised marketing and sales activities, as well as delivered pricing to ensure a healthy profit margin.
- Efficiently negotiate all account pricing, terms of sale, and client service agreements.
Hospital Interpreter
Oklahoma University Medical Center Hospital
11.2006 - 11.2008
- Govern the dispatching of emergency assignments in a safe and coordinated manner. Collaborate with the dispatch center, external public safety agencies, and health care providers. Assisted in the hospital kitchen by preparing food in compliance with recipes, portioning, cooking and waste control guidelines.
- Manage the recruiting, hiring, scheduling, evaluating, and training of all kitchen staff.
Education
Bachelor of Arts - Marketing
Oklahoma State University
Oklahoma City, OK01.2011
Associate of Applied Science (AAS) - Mass Communication
Oklahoma Community College
Oklahoma City, OK01.2008
Skills
- Sales development
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Inventory management
- Operations oversight
- Project management
- Staff development
- Customer relationship management
- MS office
- Goal setting
- Client relationships
- Client relations
- Organizational management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Operations Manager
Delaware North Food Services
09.2021 - Current
RV Sales Professional
Camping World Of Tulsa
10.2019 - 2021
Sales & Marketing Manager
Key Plus Broadcasting Radio Group
10.2014 - 10.2019
Hospital Interpreter
Oklahoma University Medical Center Hospital
11.2006 - 11.2008
Account Manager
El Nacional Hispanic Media
11.2004 - 11.2014
Associate of Applied Science (AAS) - Mass Communication
Oklahoma Community College
Bachelor of Arts - Marketing
Oklahoma State University
Latino Pride 2020
TTC College and professor Tina Peña nominated me as ''Community Orgullo Latino'' back in 2019-2020