Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Gonzalez

San Jose,CA

Summary

With a proven track record at Nippon Trend Food Service, I excel in optimizing warehouse operations and leading teams to exceed performance targets. My expertise in inventory management and staff training, coupled with a knack for problem-solving and fostering a positive work environment, significantly boosts productivity and efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Nippon Trend Food Service
12.2023 - Current
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.

Solar Sales Associate

Energy Savers
06.2012 - 11.2012
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Warehouse Manager

Canteen Vending Services Inc.
12.2020 - 11.2023
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Organized records of vehicles, schedules and completed orders.

Route Driver

Canteen Vending Food Service
02.2020 - 12.2020
  • Logged mileage, stops, orders and carton counts for each route.
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Maintained strong professional relationships with clients through effective communication and problem-solving skills.
  • Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.
  • Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
  • Supported business growth initiatives by actively participating in promotional events and providing valuable feedback to management.
  • Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
  • Reduced vehicle downtime by promptly addressing maintenance issues, ensuring optimal performance throughout the workday.
  • Decreased customer dissatisfaction Number% by providing on-time or ahead of schedule delivery.
  • Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
  • Minimized delays caused by unforeseen circumstances such as inclement weather or road closures through proactive communication with dispatchers and customers.
  • Maintained records of mileage, oil, gas and expenses for reimbursements.
  • Received, counted and inspected inventory for delivery.
  • Promoted company values through consistent demonstration of commitment to excellence during daily operations.
  • Operated delivery vehicles safely and efficiently.
  • Maintained records of sales and customer information to support accuracy.
  • Immediately addressed problems with customers to promote speedy resolution.

Warehouse Employee

Canteen Vending Food Services
10.2018 - 01.2020
  • Performed inventory control, such as counting, and stocking merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Enhanced communication within the warehouse team through regular meetings, clear task assignments, and open feedback channels.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Managed warehouse operations and verified proper shipment procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated equipment while observing standard safety procedures.
  • Promoted a positive workplace culture that fostered teamwork among employees while emphasizing individual accountability for achieving operational goals.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Maintained a safe work environment through regular inspections, hazard assessments, and adherence to safety protocols.
  • Ensured timely order fulfillment for customers by maintaining accurate stock levels and efficient picking processes.
  • Performed periodic cycle counts to verify inventory accuracy, identify discrepancies, and make necessary adjustments to maintain reliable records.
  • Verified timely completion of tally sheets, slot changes, shuttle transfers and warehouse paperwork.
  • Reduced product damage during transportation by implementing effective packing methods and material handling procedures.
  • Proactively identified potential bottlenecks or inefficiencies in warehouse processes, proposing solutions to improve workflow and maximize productivity without compromising on quality or safety standards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Helped train new employees in safe practices and warehouse procedures.
  • Improved warehouse efficiency by optimizing storage layouts and implementing proper inventory management techniques.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.

Line Cook

Bone Apetit Management
11.2012 - 08.2018
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Grilled meats and seafood to customer specifications.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Plated and presented all dishes to match established restaurant standards.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.

Education

High School Diploma - General Education

Pegasus High-School
San Jose, CA
01.2010

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Inventory and stocking
  • Inventory management
  • Delegating work
  • Hiring and training
  • Problem-solving
  • Order picking and processing
  • Employee safety
  • Order fulfillment
  • Mentoring and training
  • Staff management
  • Customer care
  • Workforce management
  • Team building and leadership
  • Warehouse logistics
  • Employee scheduling
  • Operations planning
  • Conflict resolution
  • Space planning
  • Property accountability
  • Supplies inventory
  • Goal setting
  • Reporting and correspondence
  • Waste reduction
  • Storage management
  • Warehouse operation oversight
  • Warehouse auditing

Certification

Forklift certification

Electric pallet jack certification

Stand-up forklift certification

Scissor lift certification

Food handlers certification

Timeline

Warehouse Manager

Nippon Trend Food Service
12.2023 - Current

Warehouse Manager

Canteen Vending Services Inc.
12.2020 - 11.2023

Route Driver

Canteen Vending Food Service
02.2020 - 12.2020

Warehouse Employee

Canteen Vending Food Services
10.2018 - 01.2020

Line Cook

Bone Apetit Management
11.2012 - 08.2018

Solar Sales Associate

Energy Savers
06.2012 - 11.2012

High School Diploma - General Education

Pegasus High-School

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Alexander Gonzalez